wheres my deposit

Discus and support wheres my deposit in XBoX Rewards & Social to solve the problem; its been months and I haven't received my deposit 6f95b850-4463-40f8-98c4-65045a1e331f Discussion in 'XBoX Rewards & Social' started by TacticalTea9029, Nov 28, 2016.

  1. wheres my deposit


    its been months and I haven't received my deposit

    :)
     
    TacticalTea9029, Nov 28, 2016
    #1
  2. XBLRewards3
    XBLRewards3 Guest
    Where is my rewards deposit

    Hi That1RedDude. An automatic deposit is scheduled when you have at least 5,000 Credits pending. If you've requested a deposit, it will be made on the 26th.
     
    XBLRewards3, Nov 28, 2016
    #2
  3. Where is my rewards deposit?

    360 games have worked before, but no, it's not an option anywhere. I think when I signed up for the free week game pass it nulled my Microsoft cash or something, cause it showed up then as an option but was greyed out. Ever since then it hasn't showed up.
    I just want my credit back so I can use it. *Sigh* u stoled muh money!
     
    CosmicNeurotica, Nov 28, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    wheres my deposit

    XBLRewards8, Nov 29, 2016
    #4
  5. XBLRewards8 Win User

    wheres my deposit

  6. XBLRewards8 Win User

    Where is my rewards deposit?

    Hello CosmicNeurotica,

    Unfortunately, once Credits are deposited and leave our program, we can no longer manipulate them in any way. We can confirm a deposit of 11,200 (11.20 USD) on May 24th on your MyStatement. If you do not see this deposit as a refund with a negative amount
    on your commerce page at (https://commerce.microsoft.com/) into your Microsoft Account, you would need to contact billing support at (support.xbox.com/contact-us). Apologies for the inconvenience.
  7. CosmicNeurotica Win User

    Where is my rewards deposit?

    When you make a purchase on the Xbox store, you should see an option to use your Microsoft account balance. That is what you would need to use as your payment method to use the currency on your account.
    "should see". I know, there's usually an option, but I'm not getting that option, that's the issue, and support doesn't seem to know either. I was hoping they would just refund that amount on my last purchase. Or better yet, allow me to use it for my next.
  8. CosmicNeurotica Win User

    Where is my rewards deposit?

    It could also depend on what you're trying to buy. If you're trying to by a 360 game on the One or xbox.com, your Microsoft account balance won't be an option.
    360 games have worked before, but no, it's not an option anywhere. I think when I signed up for the free week game pass it nulled my Microsoft cash or something, cause it showed up then as an option but was greyed out. Ever since then it hasn't showed up.
    I just want my credit back so I can use it. *Sigh* u stoled muh money!
  9. Smwutches Win User

    Where is my rewards deposit?

    When you make a purchase on the Xbox store, you should see an option to use your Microsoft account balance. That is what you would need to use as your payment method to use the currency on your account.
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