Where's minecraft in my microsoft account ?

Discus and support Where's minecraft in my microsoft account ? in XBoX Games and Apps to solve the problem; Hello everyone I actually tried to contact microsoft many times for this problem and none of them could help me Basically i have purchased minecraft... Discussion in 'XBoX Games and Apps' started by Abdullah Ahmed3, Jan 27, 2025.

  1. Where's minecraft in my microsoft account ?


    Hello everyone

    I actually tried to contact microsoft many times for this problem and none of them could help me

    Basically i have purchased minecraft java edition years ago i cant remember when exactly but i think maybe in 2015 or 2016 , after that they started to migrate accounts from mojang to microsoft and i have migrated mine , but in 2022 or maybe 2021 when i started the launcher and logged into my microsoft account the launcher tells me to buy minecraft , even though i have already did that , somebody please help me i've been trying to find a solution for this problem for two years and i just don't know what to do

    :)
     
    Abdullah Ahmed3, Jan 27, 2025
    #1
  2. Darhyl Amizola Win User

    Minecraft account support

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Minecraft account.

    Based on your description, the error suggests that the system can't find the Minecraft game license on your Microsoft account.

    Your Minecraft account must have migrated to the original Microsoft account email address where it was first created.

    In order to fix this, you will need to find the Microsoft account where your Minecraft was migrated and where your Minecraft game license was purchased.

    Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > payment and billing > order history > select the date of range when you purchased your Minecraft game.

    From there, check if you have any Minecraft transactions. If you have found the transactions, use the same Microsoft account to login to Minecraft Launcher.

    If you're unable to find the Minecraft game transaction, check your other Microsoft email accounts' order history.

    Just in case, you may also try to contact the reseller where you have purchased your Minecraft account and ask them for the Microsoft account to which the Minecraft game license was migrated.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. Vardagul Win User

    Minecraft Account

    Hi Will! My name is Darhlene and I’m here to assist you.

    I apologize for the inconvenience you’re experiencing with your Minecraft account.

    The reason you are logged in to a different account during the post-migration process is because that account is actually associated with your Minecraft account.

    You need to access that specific Microsoft account where your Minecraft is associated. Once you have access to the Microsoft account, proceed with the post-migration process.

    To find the Microsoft account where your Minecraft is linked, please check all of your Microsoft accounts by signing in to https://account.microsoft.com/ and then the 'Payment & billing' tab, select Order history, and look for Minecraft transactions.

    If you have found any Minecraft transactions, use the same Microsoft account to complete the post-migration process.

    Kind Regards,
    Darhlene
  4. Darhyl Amizola Win User

    Access to Minecraft account

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Minecraft account.

    Note: Since you mentioned that the Microsoft account you migrated to was already associated with an Xbox Live account, Microsoft accounts and Xbox accounts are actually one and the same.

    Based on your description, the error suggests that the system can't find the Minecraft game license on your Microsoft account.

    Your Minecraft account must have migrated to the original Microsoft account email address where it was first created.

    In order to fix this, you will need to do a try and error to find the Microsoft account where your Minecraft was migrated and where your Minecraft game license was purchased for you to regain access to your Minecraft account.

    Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > payment and billing > order history > select the date of range when you purchased your Minecraft game.

    From there, check if you have any Minecraft transactions. If you have found the transactions, use the same Microsoft account to log in to Minecraft Launcher.

    If you're unable to find the Minecraft game transaction, check your other Microsoft email accounts' order history.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  5. Darhyl Amizola Win User

    Help I think I lost my Minecraft account.

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Minecraft account.

    Based on your description, the error suggests that the system can't find the Minecraft game license on your Microsoft account.

    Your Minecraft account must have migrated to the original Microsoft account email address where it was first created.

    In order to fix this, you will need to find the Microsoft account where your Minecraft was migrated and where your Minecraft game license was purchased.

    Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > order history > select the date of range when you purchased your Minecraft Java Edition.

    From there, check if you have the Minecraft transaction. If you have found the transactions, use the same Microsoft account to log in to Microsoft Store and Minecraft Launcher.

    If you're unable to find the Minecraft game transaction, this means that the game was purchased on a different account. Please check your other Microsoft email accounts' order history.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  6. Darhyl Amizola Win User

    Minecraft account doesn't show up on account.

    Hi Jack! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Minecraft account.

    Based on your description, the error suggests that the system can't find the Minecraft game license on your Microsoft account.

    Your Minecraft account must have migrated to the original Microsoft account email address where it was first created.

    In order to fix this, you will need to find the Microsoft account where your Minecraft was migrated and where your Minecraft game license was purchased.

    Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > payment and billing > order history > select the date of range when you purchased your Minecraft game.

    From there, check if you have the Minecraft transactions. If you have found the transactions, use the same Microsoft account to log in to Microsoft Store and Minecraft Launcher.

    If you're unable to find the Minecraft game transaction, check your other Microsoft email accounts' order history.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
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Where's minecraft in my microsoft account ?

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