WHERE THE HELL ARE MY 700 HECKING MINECOINS I WAS SUPPOSED TO GET WITH THE MINECRAFT...

Hi there

Seen this a few times there have been a few trouble shooting like waiting 72hours for it to register on your account or relogging into the account after restarting pc. But if those don't work I would suggest the following. Reach out to either Mojang support ( https://help.minecraft.net/hc/en-us/requests/new ) for that one but if it's a refund you need to reach out to the contact us page for that type of refund.

I just bought the Minecraft Starter Pack and the 700 Minecoins that are supposed to be included simply aren't. I've seen other people have this problem, but there doesn't seem to be a solution. Any ideas?

I have the same issue, I noticed where I downloaded the game it showed what was included in the pack, I clicked onto the minecoins and saw there was a "redeem now" button however above it there was a notice saying "700 minecoins is currently not available"

I'm not sure where there is an issue with the system just now? Hopefully this will be resolved soon.

Please, someone, help me!

I'm at my wit's end trying to help my daughter with all things Minecraft. We just purchased Minecraft for Windows 10 Starter Collection (touché Microsoft - you've just hoodwinked us into purchasing the final of your triumvirate Java, Bedrock for mobile,
AND Bedrock for Windows 10 so please take pity)

We're supposedly supposed to get 700 minecoins with our purchase of the Starter collection. HOWEVER...

When I click on the "700 Minecoins" on my MSFT purchase page (part of the bundle) and it takes me to a "700 Minecoins Page" and says "700 Minecoins is currently not available." Undaunted and hopeful, I still click "Redeem a Code" only to be brought to a
page that says:

"Redeem your code or gift card" with an input box

It'll be added to *** Email address is removed for privacy *** (United States) (I x'd out my name)

I have no code. I have never seen a code. Where do I go now? What's next?

Please, someone, anyone guide me. Every experience with purchasing or downloading anything Minecraft (including mods, UGH!) for my daughter has been a nightmare. And I can't understand why.

Hello, OakAlmond41. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Were these 700 minecoins from the Minecraft Starter Pack?

Is the order showing as completed on your Microsoft account?

https://account.microsoft.com/billing/orders

Last year on february 9th, I redeemed a code for 700 Minecoins as it came with my retail copy of Minecraft and I still never got it.