WHERE IS THE MICROSOFT GIFT CARD

I'm not exactly sure what you mean by "1,000 Microsoft gift card". If you are meaning $1000 Microsoft Gift Card(not sure where you've seen this), then I would assume its a "scam", as Microsoft only sells Gift Cards from $1 - $100 .

Hello!

Hope you are well. I'll be glad to assist you.

In order to offer you better assistance please give me a little more context of the problem, Which gift card are you referring to exactly?

Did you purchase a gift card and not receive it?

Or do you mean you redeemed a code and didn't receive the redeemed item?

I will be attentive to your response.

Best regards.

Hi there.

Unfortunately there is nothing that can be done by Microsoft in terms of redeemed gift cards. You will need to take the gift cards back to the retailer where you purchased them from and explain the issue. They may issue a new gift card or refund your purchase.

Thanks,

This page covers most of those details. Check the FAQ at the bottom.

The important parts would be

"Do gift cards expire?

No, gift cards purchased at retail never expire. Note that promotional gift cards like those from Microsoft Rewards or Xbox Live Rewards do expire."

"What is the difference between a Microsoft Gift Card and an Xbox Gift Card?

The cards work just the same. Once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows, and on Xbox."

"Where can I spend a gift card?

Once redeemed to your Microsoft account, your gift card balance is available to spend when you shop at Microsoft Store online, on Windows, and on Xbox. Gift cards do not currently work at physical Microsoft Stores."

Should cover you. One thing I'm not certain with is if "gift cards" can be used to pre-order physical goods. Might want to check with Microsoft Store support on that?

Hello there, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I understand that you're having some trouble when trying to redeem a gift card. Let's try to sort this out.

However, I need more information from you:

Where are you from?

Is your Microsoft account from the same country?

Where did you get this gift card?

Is this gift card from the same country?