where is the customer support

Discus and support where is the customer support in XBoX Games and Apps to solve the problem; i have had issues with 2 video apps i installed. xbox video wouldn't play anything and customer support could not do anything except refund my rental.... Discussion in 'XBoX Games and Apps' started by jonesvillerat, Feb 15, 2014.

  1. where is the customer support


    i have had issues with 2 video apps i installed. xbox video wouldn't play anything and customer support could not do anything except refund my rental. I downloaded the blu-ray app and it wouldn't work. Every troubleshooting attempt failed, so they said
    they would create a ticket for higher level support to look into it and i should be getting an email from support in 3-4 days. Well that was 8 days ago! Still waiting!

    :)
     
    jonesvillerat, Feb 15, 2014
    #1
  2. Ishan8123
    Ishan8123 Guest
    WHERE IS THE SUPPORT???

    Here's the link for Xbox Support- Contact Us | Xbox Support

    If you are unable to utilise the support page, you could also message the Xbox Support twitter page.

    Cheers!
     
    Ishan8123, Feb 15, 2014
    #2
  3. Where is the support.

    Notice that many have my same issue with taptiles, game wont load and I have another microsoft game (Jigsaws) also that gives the same message. Where is the support? Whats the point of this forum if no one from microsoft looks at it or responds to the
    issues. Please get this issue fixed.
     
    SupaRider1954, Feb 15, 2014
    #3
  4. Karmisphere Win User

    Media Player Surround Sound Reproduction doesn't work.

    bump: can an xbox support team moderator please answer this. C'mon, where's the customer support???
  5. FullM3ta1Jack3t Win User

    12M Subscription $20 code

    Where did you purchase this code from? Email customer support from where you purchased the subscription.
  6. XBF Diego M Win User

    Customer Support

    Hey Rubby,

    I'm sorry to hear of any issues that you may be experiencing.

    I split your post to make it a separate
    thread
    so that we can assist you directly. One of our forum moderators has already answered you over there.

    Thank you!
  7. Smwutches Win User

    customer support

    If you're not getting the options to chat with support or request a call back, change your category/topic. Billing & Subscriptions and "I don't recognize a charge" usually works for me.
  8. DiceSeemore311 Win User

    Customer support

    The best way to reach Live Support would be here:
    https://support.xbox.com/contact-us

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support


    [​IMG]
    This what I get when I go to support.
Thema:

where is the customer support

Loading...
  1. where is the customer support - Similar Threads - where customer support

  2. Seems like Insiders is dead. Where’s all the betas?

    in XboX Insiders
    Seems like Insiders is dead. Where’s all the betas?: Pillars of eternity has a turn based mode beta for the last few months and it’s not available. Barely anything is added or updated at all over the last six months. I sincerely wish Microsoft would...
  3. For the past few days, I've been having a problem where Xbox Party Audio on my Series X...

    in XboX Insiders
    For the past few days, I've been having a problem where Xbox Party Audio on my Series X...: For the past few days, I've been having a problem where Xbox Party Audio on my Series X sounds very robotic. I've already tried a different headset, but unfortunately, that didn't help. This...
  4. I don't know where else to ask so here goes

    in XboX Insiders
    I don't know where else to ask so here goes: Currently i don't have a working phone number. I have enough reward points for a month of GamePass but I can't redeem them without a phone. I'm laid up for the next couple weeks and would like...
  5. Why after the recent update on Xbox one, where my game from CD gone from the console and,...

    in XBoX on Consoles
    Why after the recent update on Xbox one, where my game from CD gone from the console and,...: After updating my Xbox one to play a game from CD, I found that the console wasn't reading or even attempting to read the disc inserted. I thought that it just wasn't opening the CD at first but...
  6. I can't log into my personal account on the website. minecraft.net where did I buy the...

    in XBoX Accessibility
    I can't log into my personal account on the website. minecraft.net where did I buy the...: Hello! I can't log into my account on minecraft.net where I bought my minecraft license. It just takes me back to the same page where there are ways to log into an account. I just can't log into...
  7. Where can I find English speaking customer service

    in XBoX on Windows
    Where can I find English speaking customer service: Does anyone else have issues with customer service agents from other countries that can’t speak or understand the English language. I asked a simple question and it was met with ignorance and rude...
  8. Where do I go to report unsatisfactory customer support?

    in XBoX on Consoles
    Where do I go to report unsatisfactory customer support?: Hello, I recently contacted Microsoft support regarding a broken xbox series 2 elite controller. The product is under warranty and I was trying to get my controller fixed/serviced. The customer...
  9. Where is the upload custom gamerpic option on the Xbox App?

    in XBoX on Windows
    Where is the upload custom gamerpic option on the Xbox App?: On the latest version of the Xbox App for PC, the option for custom gamerpic uploads is not visible on the interface. [img] 586ce188-0dab-4e61-93ed-97ebc6290913
  10. Where is the custom GamerPics?

    in XBoX on Consoles
    Where is the custom GamerPics?: I remember that on the Xbox360 you used ti buy GamerPics or upload them. And now the Xbox ONE has only the generic ones that does not look that well and is just flat out boring to me. There was a...