where is the customer support

Discus and support where is the customer support in XBoX Games and Apps to solve the problem; i have had issues with 2 video apps i installed. xbox video wouldn't play anything and customer support could not do anything except refund my rental.... Discussion in 'XBoX Games and Apps' started by jonesvillerat, Feb 15, 2014.

  1. jonesvillerat
    jonesvillerat Guest

    where is the customer support


    i have had issues with 2 video apps i installed. xbox video wouldn't play anything and customer support could not do anything except refund my rental. I downloaded the blu-ray app and it wouldn't work. Every troubleshooting attempt failed, so they said
    they would create a ticket for higher level support to look into it and i should be getting an email from support in 3-4 days. Well that was 8 days ago! Still waiting!

    :)
     
    jonesvillerat, Feb 15, 2014
    #1
  2. Ishan8123
    Ishan8123 Guest
    WHERE IS THE SUPPORT???

    Here's the link for Xbox Support- Contact Us | Xbox Support

    If you are unable to utilise the support page, you could also message the Xbox Support twitter page.

    Cheers!
     
    Ishan8123, Feb 15, 2014
    #2
  3. SupaRider1954
    SupaRider1954 Guest
    Where is the support.

    Notice that many have my same issue with taptiles, game wont load and I have another microsoft game (Jigsaws) also that gives the same message. Where is the support? Whats the point of this forum if no one from microsoft looks at it or responds to the
    issues. Please get this issue fixed.
     
    SupaRider1954, Feb 15, 2014
    #3
  4. Karmisphere Win User

    Media Player Surround Sound Reproduction doesn't work.

    bump: can an xbox support team moderator please answer this. C'mon, where's the customer support???
  5. FullM3ta1Jack3t Win User

    12M Subscription $20 code

    Where did you purchase this code from? Email customer support from where you purchased the subscription.
  6. XBF Diego M Win User

    Customer Support

    Hey Rubby,

    I'm sorry to hear of any issues that you may be experiencing.

    I split your post to make it a separate
    thread     so that we can assist you directly. One of our forum moderators has already answered you over there.

    Thank you!
  7. Smwutches Win User

    customer support

    If you're not getting the options to chat with support or request a call back, change your category/topic. Billing & Subscriptions and "I don't recognize a charge" usually works for me.
  8. DiceSeemore311 Win User

    Customer support

    The best way to reach Live Support would be here:
    https://support.xbox.com/contact-us

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support


    [​IMG]
    This what I get when I go to support.
Thema:

where is the customer support

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