Where is my oblivion dlc, why was I charged twice for it.

Discus and support Where is my oblivion dlc, why was I charged twice for it. in XBoX Games and Apps to solve the problem; Bought oblivion and all the dlc. Dlc is not in purchase history. I was charged for it twice on my credit card. Dlc won't show up at all I paid twice... Discussion in 'XBoX Games and Apps' started by AchievingAmaranth, May 12, 2023.

  1. Where is my oblivion dlc, why was I charged twice for it.


    Bought oblivion and all the dlc. Dlc is not in purchase history. I was charged for it twice on my credit card. Dlc won't show up at all

    I paid twice for something I can't play. Please help. I wanna use the dlc so bad.

    I'm on x box series s

    :)
     
    AchievingAmaranth, May 12, 2023
    #1
  2. WattyNuela Win User

    Where is my oblivion dlc, why was I charged twice for it.

    Hi AchievingAmaranth, this is Manuela. I'm an Independent Advisor and community user like you

    I'm sorry to hear that you're not able to see the recently purchased DLC in your Microsoft account order history

    May I know when you purchased this DLC, today?

    And, if you maybe have more accounts. Did you tried checking on each one the order history?
  3. WattyNuela Win User

    Where is my oblivion dlc, why was I charged twice for it.

    Thanks for the additional information, what I can recommend in this situation is wait 48 hours since the date of purchase to see if the DLC finally appears in your order history

    If more than 48 hours passed, check your bank account from time to time, you should receive the money back
  4. AchievingAmaranth Win User

    Where is my oblivion dlc, why was I charged twice for it.

    I only have one account. And I bought the dlc for oblivion today.
  5. GOATSqaudMC Win User

    Unable to contact Xbox Support

    I spent $21 and it charged me twice. Why does it charge me twice this is not the first time this has happened.
  6. Francia J. Win User

    Why was I charged twice?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Let's check the transaction on your end, can you please sign in to https://account.microsoft.com/billing/orders and check if you can see two transactions from there? If you can s two transactions you can request a refund by signing in to https://xbox.com/refunds.

    But if you're seeing only one transaction you may need to reach out to your bank so they can validate the other charge.
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Where is my oblivion dlc, why was I charged twice for it.

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