where is my game pass

Discus and support where is my game pass in XBoX Sales and Promo to solve the problem; i used 12,000 points to get a month of gamepass ultimate but never recived it. i have done this b4 in the past and it just added to my account. i cant... Discussion in 'XBoX Sales and Promo' started by KoryT.800, Dec 5, 2020.

  1. KoryT.800
    KoryT.800 Guest

    where is my game pass


    i used 12,000 points to get a month of gamepass ultimate but never recived it. i have done this b4 in the past and it just added to my account. i cant seem to get anyone from microsoft to answer me or even a phone number to call. how resolve this issue

    :)
     
    KoryT.800, Dec 5, 2020
    #1
  2. Smwutches Win User

    where is my game pass

    They should email you a code within 24 hours of redeeming the point. If it's been that long, you can check your order history on their redemption site and it'll either list the code there or have an option to resend it.
  3. Darhyl Amizola Win User

    Where is my game pass code

    Hi there! I'm more than happy to help you!

    Based on the information I've gathered, the Xbox Game Pass Ultimate code will be sent by Xbox message after full payment for the game is taken.

    According to the EA FC Xbox Page

    "Xbox Game Pass Ultimate Codes will be delivered via Xbox system message after full payment is received. Redeem at "http://www.microsoft.com/redeem" by 1 January 2024. Valid for new Xbox Game Pass members only. Valid payment method required. Unless you cancel, you will be charged the then-current regular membership rate when the promotional period ends. Limit: 1 per person/account. Subject to the Microsoft Services Agreement, Game Pass terms, and system requirements at: xbox.com/subscriptionterms. Available in all Game Pass Ultimate regions except Russia see "https://www.xbox.com/regions"

    I would also like to add that this promotion is only for new Xbox Game Pass members which means if the system has detected that your account had an Xbox Game Pass subscription before, the promotion will not show up on your end.

    You may also check these links for reference:

    https://answers.microsoft.com/en-us...-receipt/37a380a4-2729-4e68-a086-073f0e435baa

    https://www.xbox.com/en-US/games/ea-sports-fc-24

    https://piunikaweb.com/2023/09/22/ea-sports-fc-24-players-report-ultimate-edition-rewards-missing/

    https://www.purexbox.com/news/2023/...e-trial-now-live-with-xbox-game-pass-ultimate

    Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  4. Daft Badger Win User

    Where are my game pass quests

    They should be back tomorrow (Tuesday).

    For some reason they tend not to have any quests the day before the monthly reset.
  5. Gamingboy177 (Sam) Win User

    Wheres my Game pass promotion games?

    Hey there, have you ensured that the purchase has gone through, and have you tried to remove and add your account again?
  6. Smwutches Win User

    Wheres my Game pass promotion games?

    You should get the codes within 7-10 days.
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