Where is my dark souls one code for Xbox one?!

I preordered dark souls three deluxe edition on 2/20/2016, and have yet to see my code for dark souls one. It says 7-10 business days but I still don't see it. I just want to play the game on xbox one. Can I get any help? I spoke to support and they sent
me here.

:)

 

Dark souls code for xbox one

I preordered dark souls 3 to get the code for dark souls 1 I pre ordered on Feb 16th it is no march 3rd. I got my code for dark souls 1 today march 3rd but when I try to redeem the code it says I already own this game but when I lock for it in my downloads
it isn't there for my xbox one and that is where I wanna play it. When will dark souls 1 be backwards compatibility on the XBOX ONE so I can redeem my code and play my game.

 

Dark souls 1 code from dark souls 3 preorder

I recently ordered dark souls 3. I am still waiting for my code for dark souls one for my xbox one. a code in my messages/message center within 7-10 days to put in for dark souls 1.

Never received the code and it's been 3 weeks.

 

You will receive the code 7-10 days after DS3 is released. Or at least this is what Microsoft support has been saying.

 

Sincere apologies for the delayed code send. We've passed your information along to the appropriate team for this promotion, and you'll receive an Xbox Live message with further details once we have more information to share.

Thank you for your patience!