where is my 8 percent rewards

SpLiTsCaTTeReD · Feb 15, 2017

i noticed that my 8 percent rewards i was supposed to get i haven't been getting and all it says go gold to get the full amount i.e. my 8 percent level im at.

Currently on live getting half i should.

is there another reason im not getting full.

And tech support couldn't help so they sent me here to.

:)

ShadowDragonX18 · Feb 15, 2017

My reward points is missing

AAnd you need to give me back my progress I had to reach star rank 4 it was 89 percent now it's gone down to 8 percent you need to fix this

ShadowDragonX18 · Feb 15, 2017

My reward points is missing

so half of what you say was right because when I checked my star progress on the 16th it was at 89 percent and now when I check it was 8 percent and you said it restarted on January 1st so why did it change my progress that was made after you guys updated
the right progress in which put it at 89 percent so you guys need to put my progress back to the correct 89 percent progress

Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE · Feb 15, 2017

You need to post in the Support forum (if you have not already), this is the discussion forum which is not monitored by staff.

Once you do that, the staff will be able to review your account. They work Monday - Friday from 9am to 5pm PST and typically take 1-2 business days to reply.

Murphs-A47006C9-2185

You need to post in the Support forum (if you have not already), this is the discussion forum which is not monitored by staff.

Once you do that, the staff will be able to review your account. They work Monday - Friday from 9am to 5pm PST and typically take 1-2 business days to reply.

ShadowDragonX18

AAnd you need to give me back my progress I had to reach star rank 4 it was 89 percent now it's gone down to 8 percent you need to fix this

ShadowDragonX18

so half of what you say was right because when I checked my star progress on the 16th it was at 89 percent and now when I check it was 8 percent and you said it restarted on January 1st so why did it change my progress that was made after you guys updated
the right progress in which put it at 89 percent so you guys need to put my progress back to the correct 89 percent progress

XBLRewards8

Hello goonies freak,

We see that you are currently Gold and are being Rewarded at 8%. Your most recent MyVIP payback for December was calculated at that percent. Please keep in mind that it takes us up to 96 hours for us to receive and process new data, so you may have briefly
seen that you were not Gold.

kja2991

im not 100 percent sure but could it have something to do with xbox live Reward points?

where is my 8 percent rewards