Where do I ship my xbox controller for replacement

Discus and support Where do I ship my xbox controller for replacement in XBoX on Consoles to solve the problem; Where do I ship my xbox controller for replacement, Anyone know? 2ba386f7-8b93-4ef8-b37d-e54f4dc25196 Discussion in 'XBoX on Consoles' started by Matthew Thompson-Nooij, Apr 3, 2024.

  1. Where do I ship my xbox controller for replacement


    Where do I ship my xbox controller for replacement, Anyone know?

    :)
     
    Matthew Thompson-Nooij, Apr 3, 2024
    #1
  2. Smwutches Win User

    Where do I ship my xbox controller for replacement

    Once you set up the replacement, you should be sent a prepaid label that has all of that information for you.
  3. gds1972 Win User

    From where do they ship controller replacements?

    Hi

    You will need to contact the Xbox Support directly in reference to this please use
    this link and use either the option to Chat with support or request a call from support.
  4. RobBergs Win User

    Controller keeps disconnecting from Xbox One

    I just finished talking to support about my day one controller with the same issue. They said I need to send my controller in to be replaced. I asked if they could send me the replacement before I sent mine and the answer was NO. So now I need to pay
    for shipping and will have a week or so where I cannot play my Xbox. I asked if I will be compensated for the shipping costs and time not being able to play. They said there are no updates in this area. Wow great way to treat an early adopter who preordered
    the console during last year's e3
  5. Johnny Toonz Win User

    Xbox Elite Controller 2 Shipping for Replacement

    My xbox elite controller 2 had an issue and wasn't responding correctly so I filed a claim to receive a replacement. Now I need to ship the controller in order to receive the replacement but what do I include when I ship the controller? In the directions
    it says not to include removable parts but it is talking about the elite 1 and is not very clear.
    If part of the issue is with the removable parts place everything in a sealable bag such as a ziplock or if you have the original package still place everything back in the box and ship. If the only faulty part is the controller itself then just send the
    controller. I hope this was helpful for you in clearing up the instructions.
  6. HAZMAT RADIO Win User

    ​I need to send in my Xbox one elite controller to get fixed

    You'll need to contact Xbox Support by phone or chat to see if the controller is available for replacement. There isn't a "repair" option for the controller.

    If it is available for replacement, you will need to cover the cost for shipping to the repair center. No shipping label will be provided.
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Where do I ship my xbox controller for replacement

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