where do i find the 6 or 10 digit tv code to connect to the new xbox app?

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Player, if your console is xbox one and later then do this process below.

At the end of it, the console will start again, and ask you to configure it through the app. Choose YES, and the code will appear

Press the Xbox button to open the dashboard.

Select System > Settings > System > Console Information

Select Reset Console.

Restore and keep my games and apps.

Rest assured, you won't miss games or saves

When asking to pull settings from an old xbox, put no

You will have to log in your accounts again, that's all

I remain at your disposal if you have any further questions.

Yeah, both are same in the same network, and I have used that method to add my Xbox to the app, but, the moment to use it to install games, and other functions of the app, it asks me for the 6 digit or 10 digit code.

There's no way to get past it other than put the code on it.

So what do I do?

Hi Lili C, my name is Jose, and I would be happy to help.

It seems there is a small confusion regarding the number of digits. The app may be looking for a 6 to 10-digit code, but the 8-digit code displayed on your TV should be valid.

Here are some steps you could follow:

Make sure to enter the code correctly in the app, ensuring no typographical errors.

Check if there's any option in the app to input an 8-digit code or if there's any additional space where you can enter the complete code.

Try restarting the app or the Xbox to see if that resolves the issue.

If after trying these steps you still can't access it, it might be helpful to consult the app's documentation or reach out to Xbox technical support for specific assistance in your situation. I hope you can resolve it soon!

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,
Jose.

Hi, Manas! thank you for reaching out.

My name is AJ, I'm an Independent Advisor for the Xbox Community.

Unfortunately, the new mobile Xbox app for Android and iOS devices is only compatible with Xbox One and Xbox Series X/S consoles. I'm afraid that is why you can't find the 6 or 10 digits code required for the linking process.

Please let me know if you have any other questions.

Best regards.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Patricia

If you don’t mind, please explain to me a bit more your situation
For example, what are you trying to do exactly?