Where did my email go? Xbox rewards

Discus and support Where did my email go? Xbox rewards in XBoX on Windows to solve the problem; Hiya there, I claimed 150 entrees for the xbox one series X and it said that I would receive an email but I haven't received an email, but the points... Discussion in 'XBoX on Windows' started by RealTobyFTW, Jan 15, 2023.

  1. RealTobyFTW
    RealTobyFTW Guest

    Where did my email go? Xbox rewards


    Hiya there, I claimed 150 entrees for the xbox one series X and it said that I would receive an email but I haven't received an email, but the points got taken out of my account so I'm guessing that I got 150 entrees to the giveaway but I'm not sure, it ends on the 30th so I'll check then and see I'm just seeing if I had a common issue or not? Thanks for reading

    :)
     
    RealTobyFTW, Jan 15, 2023
    #1
  2. John P_14 Win User

    Where did my email go? Xbox rewards

    Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

    I understand you need assistance with the 150 entrees you claimed for the Xbox Series X. Just a friendly reminder, there is a dedicated Team who handles Microsoft Rewards concerns and inquiries so I highly recommend submitting a ticket to them by clicking "Get Help" at this link; https://support.xbox.com/help/account-profile/m.... Once you submitted your ticket, you'll receive a response email within 24 hours but if you do not receive a response in your email inbox within 24 hours, please check your "bulk mail" or "junk mail" folders.

    I hope that helps.
  3. XBLRewards8 Win User

    Where did my rewards go!?

    Hello Kremzon,

    Apologies for the confusion. There was an error that arose with our daily maintenance that caused a file to fail. This caused users to briefly see what appeared as no account at all. We have hotfixed this issue, and you should now be seeing account information
    that is accurate up to yesterday morning. We are currently working on getting this information up to date to this morning. Apologies for the inconvenience.
  4. Seplichurr Win User

    Halo 4 Specializations Code

    Still no email yet... although i did receive an email from Xbox Live Rewards letting me know my rewards membership account was now active, so i know the email is viable and where to look for the code email. I just still havent got it yet.

    I still have hope though.
  5. Gerardo CG Win User

    Where did the redeem reward button go?

    Hi there Amanda, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

    Please try redeeming the reward directly from the following link using a web browser on a PC or mobile phone:

    https://rewards.bing.com/redeem/

    If the issue persists, in this situation it will be necessary for you to communicate directly with the Microsoft Rewards Support team so that they can assist you, through the following link:

    https://rewards.bing.com/support

    Only they have the ability to help with this type of issue because they are the ones who manage the Microsoft Rewards program and ensure its proper functioning.

    Please note that in this public forum, we are just players like you, trying to guide and help other players.

    I appreciate your understanding and I wish you good luck!

    Kind regards,
    Gerardo.
  6. XBF Brad A Win User

    Where did it go?

    Hi Baffled,

    Thanks for replying about the issue with the add on missing. We recommend logging on the
    account website for each profile and check the

    order history    . Then you will see which one owns it. Then on the console, go to my games and apps>highlight sim4>hit the start or menu button>go to manage game>ready to install>the add on should be there. Also keep in mind there is a service alert right
    now also. You can check the status
    here    . If still having issues you can contact support.

    When you go to Contact Us,follow these steps to request a call from support:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad
Thema:

Where did my email go? Xbox rewards

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