Where did my account go?

m szv · Oct 30, 2022

I had bought Java a couples months ago and been playing for weeks. In fact, I was even playing last night, however when I tried to change my username today, the Mojang website was telling me I need to buy Minecraft. I opened my launcher to even double check, it was also telling me to buy an account or play demo. I've build up quite a few worlds already and a server with my friends, but now they're gone forever and I don't even know what caused my account to be deleted. Can someone tell me why this is happening and how can I get my account back?

:)

m szv

I also have registered my account on a website called NameMC. I had to join their in game server to manually activate my account. Do you think this can also prove my account's validity? https://namemc.com/profile/8_am.4

m szv

This is what I was worried about, I had already cleaned out this email to make sure I'm only receiving my schools email and scholarships as well as college offers. The only somewhat evidence I have are my Minecraft log files that has date modified. Can you let me know if I can use them as a source of evidence?

JosefLBohorquez

To be honest, I don't think that logs files are going to work. Usually they ask for the transaction ID sent by them when you purchased the game
But you can give that a shot

JosefLBohorquez

That's really odd
In this case I think that the best option for you is reach Mojang support with proof of purchase and ask them to check your Minecraft account

https://help.minecraft.net/hc/en-us/requests/new

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this M.

That's odd, are you using the same account and everything?

If yes, may I know if you tried everything from this article?
https://help.minecraft.net/hc/en-us/articles/44...

Where did my account go?