Where can I report a missing package?

Discus and support Where can I report a missing package? in XBoX Games and Apps to solve the problem; The FedEx shipment states that the package was delivered but I haven't received it. I called FedEx and they said the package was delivered. I also... Discussion in 'XBoX Games and Apps' started by Mayme D., Jan 5, 2023.

  1. Mayme D.
    Mayme D. Guest

    Where can I report a missing package?


    The FedEx shipment states that the package was delivered but I haven't received it. I called FedEx and they said the package was delivered. I also asked around in the mailroom and leasing office but the package is not here.

    :)
     
    Mayme D., Jan 5, 2023
    #1
  2. Georges C. Win User

    Where can I report a missing package?

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Mayme, unfortunately in cases like this you will have to do with FedEx again, even if you contact Xbox support they will guide you to contact the carrier.
  3. SwordofWhedon Win User

    Where can I report a missing package?

    The mailroom when they accepted delivery is now legally responsible for your package.

    This happens to my friend all the time, they lose things for days.
  4. Georges C. Win User

    Where can I report a missing package?

    Unfortunately in cases like this, you will have to check with them if there is any kind of procedure or insurance etc, Xbox support will guide you to contact them.
  5. Mayme D. Win User

    Where can I report a missing package?

    Hi George,

    I feel like I'm being bounced around. FedEx is saying that the package may have been stolen and there's nothing they can do about it. Where do I go from here when no one is taking responsibility? I already paid for the product and have nothing to show for it.
  6. Geri M. Win User

    Missing Package

    Hi Justin Cella,



    We have not heard anything from you since our last reply. Please do not hesitate to create a new thread if you have new concerns. We hope that we have answered the issue you reported to us. We personally understand that finding time to work on this matter can be a little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you have dedicated to post here in Xbox Forums.



    Have a great day!

    Best regards,



    Xbox Forum Moderator

    Microsoft Community
Thema:

Where can I report a missing package?

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