Where can I find official replacement parts for the Elite controller?

I know you can find the normal elite controller grips with the rubber padding on amazon and ebay as a new replacement part. Not sure if you can find yours there or not.

You can't officially buy parts for the console, as Microsoft doesn't distribute them to end-user stores. Only certified repair centers can order replacement parts.

There are no user serviceable or user replaceable parts that Microsoft intended for the customer to replace.

You will therefore have to find sources for these parts yourself, or have Microsoft officially service your console.

Hey there sadly most of the parts are not made locally if you want replacement parts online is the best option I'd say use a official outlet like Amazon

https://www.amazon.co.uk/slp/xbox-elite-controller-thumbsticks/9k4o5hr6edc33x6

Also if your in the us

https://www.amazon.com/s?k=xbox+elite+controller+thumbsticks&sprefix=xbox+elite+controller+&ref=nb_sb_ss_i_3_22

I saw the gamestop reference

In order to find the removable parts to buy for an Elite controller you have to register your Xbox One and then register your Elite Controller under the accessories tab for your Xbox One.

I have yet to call about getting replacement paddles, but I will REFUSE to buy replacement paddles for something that I received defective. Microsoft needs to suck it up and supply replacements especially since demand is high for the controller and they
are hard to find in stock anywhere.

Tony,

The Elite Controllers are pretty easy to work on. I just replaced a broken bumper on my Elite Series 1. It took about 20 minutes. You can find replacement parts on Amazon easily. Many companies have their own websites if you don't want to buy from Amazon.
There are plenty of videos on Youtube how to take apart and replace what is broken. I would recommend checking out the videos first to see if you want to give it try.