Where are my pre-order items?

XadeXbox · Mar 26, 2018

Hi

I pre-ordered Sea of Thieves but I have not yet recieved my Black dog in-game pre-order reward that I am entitled to.

All my friends have gotten theirs, but I have not yet gotten mine.

How long do I have to wait for it, this is getting really frustrating!!!

:)

FullHornet · Mar 26, 2018

Titanfall Themed Headset Question.

Has anyone seen any news about when you will be able to pre order these. I saw on Gamestop's website where you can pre order the Titanfall controllers but I want to switch my XO Fours to the Titanfall ones that TB is releasing for Xbox One. There are websites
that show they have been announced but no pre order info. The pre order info is not even on TB website.

ohbeard1 · Mar 26, 2018

Day One Still available from

so the part where it says PRE ORDER NOW, is not really a place to pre order?

Mister Getafix · Mar 27, 2018

Heya!

You should be seeing that show up in the next 7 to 10 days.

There was a known issue and the content had been turned off by the developer.

For more info be sure to check out the
Sea of Thieves status news page .

Mister Getafix

Heya!

You should be seeing that show up in the next 7 to 10 days.

There was a known issue and the content had been turned off by the developer.

For more info be sure to check out the
Sea of Thieves status news page .

MurderTramp17

Where did you pre-order it from?

Because most places won't charge your card until the item ships

IRB

Log in to account.xbox.com and under Billing/Billing history

You can change how to pay for the pre-ordered items. against the Pre-Order item there will be a "change how you pay" button.

Add your new card to your account and then you can select it against the pre-orders.

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this DARKLORDVAPE

May i know if the problem persist if you try to purchase a different item?
Or is this happening only when you try to pre-order the game

And, may i know where are you trying to pre-order the game?
In your Xbox console or where?

Peter R Fleming

To cancel the pre-order go to https://account.microsoft.com/billing/orders/ then find the order or pre-order you want
to cancel, and select Cancel item next to the order.

Where are my pre-order items?