Where are my 4600 FC Points?

Hello Wqontop, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

I am very sorry for the problem you are going through. I advise you to wait a period of 48 hours for the FC points to appear. If that period of time passes you can request a refund: https://support.xbox.com/forms/request-a-refund

You can find the order number here:

https://account.microsoft.com/billing/orders/

There you will have to fill out the form with some information that will be requested and you should know that in case the refund request is rejected, you will have to respond to the email they sent you explaining the reason for your refund so that the team in charge can review the request again.

You should also know that game refunds must be made before 14 days have passed since the game was purchased and the game has not been played for a long time, that is, considerable hours of play have not been accumulated. Otherwise, if these prerequisites are not met, the game cannot be refunded.

Subscriptions can be refunded within 30 days of purchase.

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.

Hi Harry K! I hope you are well, delighted to be able to offer you my help!

If the problem is that you have not received the FC 24 game on Xbox, share with you a few steps as well as a link where you can find additional helpful information.

Go to My games and apps.
Find EA Sports FC 24.
Press A to select the game.
Choose "Ready to Install" from the drop-down menu.
Select the available plugin you want to install and confirm.

And the link is the following:

https://www.gosunoob.com/guides/fc-24-4600-points-missing-ultimate-pre-order-not-showing/

Note: This is a non-Microsoft website. The page appears to provide accurate and secure information. Beware of ads on the site that may advertise products frequently classified as pups (Potentially Unwanted Products). Thoroughly research any product advertised on the site before deciding to download and install it.

Best regards,
Daniel.

HelloMrSain306547 , I am an independent advisor and I will be happy to help you today. My name is Khaji

- Verify your account: Make sure you are signing in to the correct account where you are making the reservation
- Check the delivery time: According to EA, there is a specific time in which you can expect to receive your pre-order rewards (Make sure this period has not expired.)

According to information provided . FC24 pre-order rewards are delivered at different times depending on the reward and the version of the game you have pre-ordered1. Here are some details:

4600 FC Points: These points, which you can use in the VOLTA FOOTBALL™ and Ultimate Team™ Store, will be available from September 22, 20231.UEFA Champions League Ultimate Team™ Hero Footballer Item: This reward will be available on November 27, 20231.Please note that some pre-order content expires, so be sure to collect your rewards on time. Pre-order content will not be available if you redeem after September 27, 2024

Could you please help me

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.