Whenever I try to long into minecraft with microsoft now it says : "You'll need to be...

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Maxime, Could you tell me what your platform so I can identify this error respectively?

I remain at your disposal if you have any further questions.

I play and use pc for microsoft games.

The promotion where if you have one version of minecraft, you'll be able to get the other version for free isn't working for me.

I have the Minecraft bedrock edition (on this account) and whenever I try to redeem Minecraft Java for free it just sends me to the Microsoft store and the button that says "buy" doesn't turn into "get" it just stays as is.

I've tried everything I could, but I have no idea how to fix this.

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I'm tired, every time I access the Windows 10 version minecraft, an error occurs, and this error says that I did not buy minecraft, I bought it and for a long time, and whenever I start a new game, happens this problem, even when microsoft ? Because whenever
there has to be these extremes mistakes, I wonder how do I resolve this issue and play my normal game.

Whenever I try to login into my microsoft account on Minecraft PS4 Bedrock Edition it always says i’m already connected to an account but yet it still says “Sign in with a Microsoft Account”. There is no way I can remove or log out of this account, and even
when i click on “Sign in with a Microsoft Account” I go to https://aka.ms/remoteconnect, type in the code, login with my new Microsoft Account, and it says “You’re now signed in to Minecraft for Playstation 4. You can safely close this window.” But then on
my playstation it continues to say i’m connect with an account but tells me to sign in with an account.

Please tell me if i’m doing something wrong or what do i need to do?