Whenever I try installing any games using my xbox game pass, my laptop just restarts saying...

Discus and support Whenever I try installing any games using my xbox game pass, my laptop just restarts saying... in XBoX on Windows to solve the problem; [img] I just bought the Xbox Game Pass (XGP) subscription, and i installed the Xbox(Beta) app from Microsoft Store. Then i selected a game called... Discussion in 'XBoX on Windows' started by torpedoUC, May 2, 2020.

  1. torpedoUC
    torpedoUC Guest

    Whenever I try installing any games using my xbox game pass, my laptop just restarts saying...



    Whenever I try installing any games using my xbox game pass, my laptop just restarts saying... [​IMG]
    I
    just bought the Xbox Game Pass (XGP) subscription, and i installed the Xbox(Beta) app from Microsoft Store. Then i selected a game called Yakuza kiwami from SEGA to download. I got a prompt to select drive so i selected an empty D drive and gave windows permission
    to use it for Saving new contents from settings. Afterwards, the download started And suddenly my laptop restarted showing this message.

    After this i tried quite a few times with several other games ,and checked all the settings too,but still the same thing happened repeatedly. Steam is working just fine , only the xbox game pass apps are showing this problem, it just keeps restarting my
    laptop as soon as i click download. I have a backup available of my windows on a pen drive but resetting is my last resort.

    Any Suggestions and Advice are Kindly welcome☺️

    My pc specs- i5 8500U , Gtx 1060 4 GB, 16 GB Ram

    :)
     
    torpedoUC, May 2, 2020
    #1
  2. LurchingDart567 Win User

    Whenever I try installing any games using my xbox game pass, my laptop just restarts saying " your pc ran into a problem and needs to restart" .

    Great, good that you could solve it
  3. torpedoUC Win User

    Whenever I try installing any games using my xbox game pass, my laptop just restarts saying " your pc ran into a problem and needs to restart" .

    I finally got it sorted out.

    First of all i had to reset my pc after backing up my data and creating a recovery pen drive.

    Then using the recovery pendrive to restore windows , after that i entered my credentials .
    [​IMG]


    Then it was followed by countless windows updates till i i finally reached the OS build 1902.

    Then i installed Glarysoft registry repair software(Free to use).

    After which it scanned my windows registry n fixed a total of 164 registry problems.

    I had to scan after each windows update.

    Then i headed to microsoft store and installed xbox (beta) for pc.

    Right now i have put Wolfenstein 2 on download and its still downloading but by God's grace my laptop is not restarting as before.

    I thank you all for your suggestions and i hope this answer will be helpful for those who face the similar problem.

    I suggest you first try using Glarysoft registry repair before attempting the whole procedure that i mentioned above.
  4. HIT Continued Win User

    Whenever I try installing any games using my xbox game pass, my laptop just restarts saying " your pc ran into a problem and needs to restart" .

    https://beta.support.xbox.com
  5. torpedoUC Win User

    Whenever I try installing any games using my xbox game pass, my laptop just restarts saying " your pc ran into a problem and needs to restart" .

    I have already checked and i meet the requirements

    I am gonna try reinstalling the xbox app if that works and then if it doesn't ,i will try it on my other pc today.

    Will keep everyone updated as many users are having the same problem right now.

    Thanks for your reply .
  6. LurchingDart567 Win User

    Whenever I try installing any games using my xbox game pass, my laptop just restarts saying " your pc ran into a problem and needs to restart" .

    I have searched for solutions but I can't find anything, the most logical thing that comes to mind is if you meet the system requirements.
    I will continue looking for solutions but if they are not the system requirements you can contact xbox support
    https://beta.support.xbox.com
Thema:

Whenever I try installing any games using my xbox game pass, my laptop just restarts saying...

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