When will we be able to upgrade internal SSD without cloning as SSDs are starting to fail?

Hello!

I'm a Independent Advisor. I will be glad to help you.

I understand the need to replace a storage unit that may be failing, in these cases it is best to send the console to Microsoft's repair centre, unfortunately they are not yet allowed to modify their own hardware and support is not allowed to give guidance on this.

In cases where you need to expand the storage capacity, a great option is to use the Seagate expansion card, as it has the same features as the internal storage unit and has a capacity of up to 2TB.

Best regards.

You cannot upgrade the PS5 internal hard drive, as it's soldered to the motherboard.

We cannot assist with self repair

I use AOMEI Backupper Standard to clone from my old ssd to new ssd

Hello Diesel_X,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

Based on my understanding, the issue started after moving the 8TB M.2 SSD from internal drive to external drive and putting back the 1TB M.2 SSD that comes with the device making it your internal drive. Let us see what we can do to help.

We would like to ask few questions to help us isolate the issue further.

1. Did you remove 1TB M.2 SSD when you decided to move internally the 8TB M.2 SSD in your device or both was installed in your computer?
   
2. What was the disk letter assignment for 1TB M.2 SSD when it was connected to your device?
   
3. What was the default drive path location selected for your Xbox games and apps?
   
4. When moving externally the 8TB M.2 SSD, did you mean you installed back 1TB M.2 SSD and set it as your internal drive?
   
5. For games that launch after moving your 8TB M.2 SSD and got an error, did you install it through your 1TB M.2 before?
   
6. Are you able to launch your Windows application just fine after moving the 8TB M.2 SSD externally?
   

It is possible that due to the changes with your drive, your device is able to detect the external drive which is your 8TB M.2 SSD and not able to detect the 1TB M.2 SSD which become your internal drive since your internal drive before was moved externally.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

Per forum guidelines, we cannot assisy with self-repair.