When will the site be updated so that we can use balance to buy stuff

Discus and support When will the site be updated so that we can use balance to buy stuff in XBoX Games and Apps to solve the problem; When will the site be updated so that we can use balance to purchase games? It's been almost a year and there is no progress on this thing! We will... Discussion in 'XBoX Games and Apps' started by snikefriend, Jun 29, 2014.

  1. snikefriend
    snikefriend Guest

    When will the site be updated so that we can use balance to buy stuff


    When will the site be updated so that we can use balance to purchase games? It's been almost a year and there is no progress on this thing! We will definitely want this feature even when the Xbox One comes out in more countries because we do not have access
    to our consoles all the time! There is also a thread in Xbox Feedback and nothing has been done! Please do something we want this feature!

    [Mod Removed]



    :)
     
    snikefriend, Jun 29, 2014
    #1
  2. snikefriend
    snikefriend Guest
    When will the site be updated so that we can use balance or purchase FREE games?

    I have tried multiple times to buy something for Xbox One. It DOES NOT work all the time! Seriously. Sometimes it asks for credit card, other times will download just fine. Anyway, I believe that this is not a feature and it should not be treated like this.
    It's either a bug, or a feature that has been removed and in any case, your customers SHOULD know what's going on! You haven't confirmed that this issue will be, or will not be fixes. It's a shame for a company like Microsoft that they can't sort it out for
    almost a year now.
     
    snikefriend, Jun 29, 2014
    #2
  3. JbMcCarthy
    JbMcCarthy Guest
    When will the site be updated so that we can use balance or purchase FREE games?

    Not one of those support sections is a "Bug" reporting section. So are you calling this a "feature"?

    I just purchased a FREE Xbox One game on the website without a valid credit card. Why can you not do the same for Xbox 360? (yes, that is a question). So the "question" again, just re-worded is When will this BUG for Xbox 360 be fixed?
     
    JbMcCarthy, Jun 29, 2014
    #3
  4. When will the site be updated so that we can use balance to buy stuff

    Hey there snikefriend When will the site be updated so that we can use balance to buy stuff :)

    Is there something you need help or support with? It's against the forum rules to advertise your feedback links in a thread. The best thing for you to do is to put a link in your forum signature straight to your feedback / suggestion list or to your profile
    on the feedback site.

    If you need any help with anything else. Let us know.

    Many thanks,

    Cloud
     
    Mark Sherwood, Jun 30, 2014
    #4
  5. snikefriend
    snikefriend Guest
    Oh I'm sorry I didn't know it was against the rules! It's not my feedback though as I was not the one that posted it! Is there any way that I can edit my comment? I cannot find the option to edit.

    Yes I would like help with buying stuff from the Xbox Website without the need to attach a credit card to my account. Before the MSP transaction I was able to do so, though now there is no way that I can do it. When will it be fixed?
     
    snikefriend, Nov 1, 2018
    #5
  6. Mark Sherwood Win User

    When will the site be updated so that we can use balance to buy stuff

    Hey there snikefriend :)

    Is there something you need help or support with? It's against the forum rules to advertise your feedback links in a thread. The best thing for you to do is to put a link in your forum signature straight to your feedback / suggestion list or to your profile
    on the feedback site.

    If you need any help with anything else. Let us know.

    Many thanks,

    Cloud
  7. snikefriend Win User

    When will the site be updated so that we can use balance to buy stuff

    Oh I'm sorry I didn't know it was against the rules! It's not my feedback though as I was not the one that posted it! Is there any way that I can edit my comment? I cannot find the option to edit.

    Yes I would like help with buying stuff from the Xbox Website without the need to attach a credit card to my account. Before the MSP transaction I was able to do so, though now there is no way that I can do it. When will it be fixed?
  8. snikefriend Win User

    When will the site be updated so that we can use balance or purchase FREE games?

    I have tried multiple times to buy something for Xbox One. It DOES NOT work all the time! Seriously. Sometimes it asks for credit card, other times will download just fine. Anyway, I believe that this is not a feature and it should not be treated like this.
    It's either a bug, or a feature that has been removed and in any case, your customers SHOULD know what's going on! You haven't confirmed that this issue will be, or will not be fixes. It's a shame for a company like Microsoft that they can't sort it out for
    almost a year now.
  9. JbMcCarthy Win User

    When will the site be updated so that we can use balance or purchase FREE games?

    Not one of those support sections is a "Bug" reporting section. So are you calling this a "feature"?

    I just purchased a FREE Xbox One game on the website without a valid credit card. Why can you not do the same for Xbox 360? (yes, that is a question). So the "question" again, just re-worded is When will this BUG for Xbox 360 be fixed?
  10. Mistress Sara Win User

    When will the site be updated so that we can use balance or purchase FREE games?

    Hi there,

    I understand your frustration. Unfortunately you need to have a valid credit card tied to your account in order to purchase items through the website.

    Remember this is the support section of the forums, and your post seems more feedback related. It would be better to post it here (forums.xbox.com/.../default.aspx)
    so the right people see it and can do something.

    Wish I had more.
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When will the site be updated so that we can use balance to buy stuff

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