When will South Africa be able to redeem rewards on Microsoft rewards on Xbox I’ve tried...

Hi there Michael, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

Firstly, you should take in mind that in this public forum, we are just players like you, trying to guide and assist other players. This means we don't have more information than what has been officially announced by Microsoft.

If you are referring to the Microsoft Rewards app for Xbox consoles, as far as I can see, it is currently not available in South Africa. From that region, points can only be earned through other means, such as web browsers. Although it is possible that the Microsoft Rewards app for consoles may be enabled in more regions in the future, it is advisable to stay tuned for any official announcements from Xbox or Microsoft Rewards regarding this matter through their social media and official websites.

You can verify this information yourself through the following link:

https://www.xbox.com/en-ZA/regions



I appreciate your understanding and I wish you good luck!

Kind regards,
Gerardo.

Hi, will this work in pretoria South Africa and the microsoft rewards app wont update and it isnt on the microsoft store for me

Hi, Microsoft Rewards kept crashing and I uninstalled it so I could reinstall, but it is not on Microsoft store. I am based in South Africa.

Hello glen hunt au,

Your deposit is being prevented due to a mismatch between your Australian Rewards Account region and your South African Microsoft Account region. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account
region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot complete when your Microsoft Account is of a differing currency.

However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Australian Xbox Live Rewards location. Since South
Africa is not a Rewards Region, this is the only solution for this issue.

Hello daveykinetic,

All Xbox Live Rewards offers are only for Xbox Live Rewards members. Since your purchase was made while not enrolled in the program, you would not be entitled to any Rewards Credits. Furthermore, we see that your Microsoft Account is set to the South African
region. Since South Africa is not a Rewards member, you can not join the program. You can confirm your region from your commerce account at (https://commerce.microsoft.com/).