When will I receive the 50,000 points for purchasing a Xbox One S through the Microsoft Store?

Hello HighBoltage08,

Apologies for the inconvenience. We will adjust your account for completion of this offer, and you should see the Credits pending by the end of next week.

I still have not received my 50,000 points for upgrading to an Xbox One from the 360.

Nor are any online purchases from microsoft store being recognized either.

There were two offers running at that time for upgrading. The 50,000 credit offer was only sent to certain members and was not available to everyone. If you did not receive the specific email, you would receive the default offer of 30,000 credits. If I remember
right, the 50,000 were for upgrading from a 360 to a One S.

I received the offer for upgrading from an xbox one to a xbox one s. I even spoke to someone before I purchased the xbox one s to confirm how the promotion worked. I upgraded my xbox one to an xbox one s and should have received 50,000.

My 50,000 points for purchasing the Xbox One S on 12/21 haven't even showed up as pending!

Thank You. First time dealing with the rewards program.