When will I get my rewards?

As of 12/6/16 I had 51,500 rewards credits. They should have been converted and deposited on 12/15. It's 12/20 and I still don't need have the deposit. When will I get it?

:)

 

when will I get my refund

2 account thefts is 1 too many and this has been happening for years not just the last few hours. They will not issue ms points they will refund the money.

All online companies can implement a very simple safeguard where they themselves can still take a direct payment without verification but protect the customer by requiring verification for all other transactions. It would prevent account migration, unauthorised
purchases (even those accidentally done by children left with authorised access to the accounts), prevent unauthorised spending of MS points and would make account theft completely pointless. All online companies wishing to deny a care of duty to their customers
should be punished with government imposed fines of sufficient size as to affect them and their staff until such tiny tiny safeguards are imposed.

 

when will I get my refund

I was one of many many people who had their accounts compromised last year. Being one of the very lucky ones I was able to still access my account and immediately removed my debit card details. I have requested several times for safeguards to be put in place
and my local MP is pursuing action through parliament to make all online companies responsible for financial losses where safeguards do not exist. (NO a password alone is NOT a safeguard.). Anyway after making a nuisance of myself, after 6 weeks I was informed
my investigation had been concluded and that my refund will be coming within 2 cycles (can't remember the exact wording) but I assumed that meant 2 months which has been and gone. I have asked about the fact that as I have removed my card details and dare
not risk putting them into such a vulnerable place again, how my refund would be paid, I was told it would still be paid back into my account regardless of having no existing card details on file.

So does 2 cycles mean 2 months or 2 quarter years or 2 years ?

and if the hold up means it hasn't been repaid because I have no card details in my account then what can I do? I cannot leave my card details in a place where they've been accessed already and no safeguards exists so what do I do?

 

Since they became pending on the 6th, they would be scheduled for the deposit on the 29th. Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited
by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.