When will February's MyVIP points show up in my MyRewards points for next deposit?

xDamnYouSalazar · Mar 6, 2017

It's now the 6th and I've not noticed any of my MyVIP rebate points pending next deposit. When can I expect them to show up so I can review it and make sure it's what I'm expecting?

:)

xDamnYouSalazar · Mar 6, 2017

my February MyVIP Rewards are short 10,000 points; please review my purchases

**PLEASE DO NOT LOCK IN CASE I HAVE FOLLOW UP QUESTIONS TO OFFICIAL SUPPORT RESPONSES**

Current Rewards deposit shows I have 20,000 MyVIP points depositing for February purchases, as well as 4,000 points from the Action-Packed Anime Rewards being fulfilled:

I should also have $4.98 remainder from January's purchases rolling over onto February's MyVIP:

Let's review my purchases from February:

Deadlight: Director's Cut - $6

Grand Theft Auto IV - $19.99

FEBRUARY MyVIP TOTAL - $25.99

Deus Ex: Mankind Divided - $19.80

FEBRUARY MyVIP TOTAL - $45.79

Halo Wars 2: Ultimate Edition - $79.99

FEBRUARY MyVIP TOTAL - $125.78

For Honor - $59.99

FEBRUARY MyVIP TOTAL - $185.77

Dear Esther - $5

FEBRUARY MyVIP TOTAL - $190.77

Cowboy Bebop - $24.99 *part of Action-Packed Anime Promotion*

MISSION TOTAL $24.99/$40.00

Silver Linings Playbook - $4.99

FEBRUARY MyVIP TOTAL - $195.76

Ghost in the Shell: Stand Alone Complex (Season 1) - $24.99 *part of Action-Packed Anime Promotion*

MISSION TOTAL $49.98/$40.00 - mission completed

Ghost in the Shell: Stand Alone Complex (season 2) - $24.99

*should be MyVIP as Action-Packed Anime Promotion fulfilled*

FEBRUARY MyVIP TOTAL - $220.75

Pacific Rim - $4.99

FEBRUARY MyVIP TOTAL - $225.74

Saving Private Ryan - $4.99

FEBRUARY MyVIP TOTAL - $230.73

Training Day - $4.99

FEBRUARY MyVIP TOTAL - $235.72

The Hateful Eight - $4.99

FEBRUARY MyVIP TOTAL - $240.71

Django Unchained - $4.99

FEBRUARY MyVIP TOTAL - $245.70

The Departed - $4.99

FEBRUARY MyVIP TOTAL - $250.69

Whiplash - $4.99

FEBRUARY MyVIP TOTAL - $255.68

Gladiator - $4.99

FEBRUARY MyVIP TOTAL - $260.67

There Will Be Blood - $4.99

FEBRUARY MyVIP TOTAL - $265.66

Birdman - $4.99

FEBRUARY MyVIP TOTAL - $270.65

Million Dollar Baby - $4.99

FEBRUARY MyVIP TOTAL - $275.64

Braveheart - $4.99

FEBRUARY MyVIP TOTAL - $280.63

Dances With Wolves - $4.99

FEBRUARY MyVIP TOTAL - $285.62

King's Speech $4.99

FEBRUARY MyVIP TOTAL - $290.61

12 Years A Slave - $4.99

FEBRUARY MyVIP TOTAL - $295.60

That's $295.60 MyVIP eligiable purchases for February's MyVIP, plus the $4.98 from January's purchases rolling over, totaling $300.58 for that should have been calculated into my February MyVIP rewards, at 10% (5 Star MyVIP rank w/ Gold), should have netted
me a $30 / 30,000 point rebate for February's MyVIP, in addition to the 4,000 points for the Action-Packed Anime Promotion. My total deposit this month should be $34 / 34,000 points, not $24 / 24,000 points, which is what my current deposit is set to be.

I seek resolution of an adjustment to my March XBL Rewards deposit from $24 / 24,000 points to $34 / 34,000 points based on what I outlined above. If there's reason why this shouldn't be the case, please explain.

**PLEASE DO NOT LOCK IN CASE I HAVE FOLLOW UP QUESTIONS TO OFFICIAL SUPPORT RESPONSES**

TopJimmyVH84 · Mar 6, 2017

Myrewards points

I have 14,500 reward points and I've been waiting for them to be added to my account. Is there anyway to get them?

Smwutches · Mar 6, 2017

Rebates are calculated after the end of the month and given by the 15th of the next month. So they could show up at any moment between now and the 15th.

XBLRewards8 · Nov 3, 2018

Hello xDamnYouSalazar,

From our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have just calculated last month's MyVIP, and those Credits are currently pending. Keep in mind that purchases that awarded offers will not also award MyVIP.

Smwutches

Rebates are calculated after the end of the month and given by the 15th of the next month. So they could show up at any moment between now and the 15th.

XBLRewards8

Hello xDamnYouSalazar,

From our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have just calculated last month's MyVIP, and those Credits are currently pending. Keep in mind that purchases that awarded offers will not also award MyVIP.

xDamnYouSalazar

I'd just like to ask that the 9,000 adjustment be deposited soon, my initial February rewards were already deposited the same instance my MyVIP purchases registered in my MyRewards so I had no time to address the points rewarded before the deposit was made,
and these additional credits should have been included with that deposit. If you can please set that to deposit, I'd appreciate it.

That is all. Thank you for your review of my February purchases, I know it was a lot to go through. You can lock this thread now.

JohnnyXeo

No, the points get deposited once a month.

From the FAQ:

Secondly, don't forget that Rewards Points are deposited into your Xbox LIVE account once per month. Check the Rewards Points Pending section of the MyRewards page to make sure you don't have any pending transactions, which will not yet show up in your Total
Rewards Points Awarded.

XBLRewards8

Hello ShackledTavo,

We see multiple Credit and Deposit events on your account. You can review these events from your MyStatement on the MyRewards page, sorted by lifetime. For example, we see that your last deposit occurred on February 28th. You can confirm this deposit as
currency from your commerce page at (https://commerce.microsoft.com/), where they will be listed as a refund with a negative amount. We see that your February payback is currently pending deposit (we only automatically
deposit at 5000 or more pending Credits). If you are asking about your March payback, from our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.

When will February's MyVIP points show up in my MyRewards points for next deposit?