When we log in to fortnite, it says “an unexpected error occurred while signing in to your...

Hello, on fortnite it says “an unexpected error occurred while signing in to your account for Xbox live. Please try again later.”

Hi when ever I try and hop on fornite on my fallen44521 account and my cozy hook account it says an unexpected error occurred while singing in to your account for Xbox live please try again later

I am having some issues with a game called fortnite and it telling me "an unexpected error occurred while signing into your account for Xbox live please try again later" and I've been doing it for a month now. Please help.

When I did another wifi it changed the error to “An unexpected error occurred while signing into your account for xbox live, please try again later.”

Hi, Roger. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the following steps one at a time to resolve the issue:



Solution 1: Do a power cycle to clear the cache of the console



1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Solution 2: Check for any pending game updates.



Go to “My Apps & Games”, select Fortnite, and press the more options button. From the list, select “Manage game & add-ons” and then “Updates”. Any updates will be available here.

Solution 3: Try to uninstall and reinstall the game.



Solution 4: Do a factory reset



1. Press the Xbox button to open the guide.

2. Select System > Settings > System > Console info.

3. Select Reset console.

4. Reset and keep my games & apps.

Keep getting this message when trying to play fortnite. Any help would be great. Microsoft help is useless.

An unexpected error occured while signing in to your account for Xbox Live. Please try again later.'

Hello!

Do you have any bans on your Epic Games account? This is more of an epic games issue - you would need to contact them.