When two PCs have the newest Xbox Wireless Adapter for Windows, one controller will never...

Hello Peppermonkey(2),



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Thank you for understanding.



Respectfully,



Microsoft Moderator

Hello Peppermonkey(2,

We appreciate you for sharing this with us and welcome to Xbox Forums.

We understand that you are experiencing issues with syncing your Xbox Series X controllers to your Windows 11 PCs using the Xbox Wireless Adapter for Windows. I apologize for any inconvenience this may have caused you.



Based on the information you have provided, it seems that the Xbox Wireless Adapter for Windows is having trouble differentiating between the two controllers and the two PCs. This could be due to interference from other wireless devices or the distance between the two PCs.



To resolve this issue, I recommend the following steps:



1. Make sure that both PCs are updated with the latest Windows updates and drivers. You can do this by going to Settings > Update & Security > Windows Update.



2. Move the Xbox Wireless Adapter for Windows to a different USB port on each PC. This will help to rule out any issues with the USB port.



3. Try using the Xbox Wireless Adapter for Windows on a different PC to see if the issue persists. This will help to determine if the issue is with the adapter or the PC.



4. If the issue persists, try using the Xbox Wireless Adapter for Windows on a different wireless channel. You can do this by pressing and holding the button on the adapter until the light starts flashing, then pressing the sync button on the controller.



5. If none of the above steps work, try using a wired connection instead. You can connect the controller to the PC using a USB cable.



6. If you are still experiencing issues, please contact Xbox Support for further assistance. They will be able to provide you with more advanced troubleshooting steps and may be able to replace the Xbox Wireless Adapter for Windows if necessary.

Before that, you can check this link for further options: Connect an Xbox Wireless Controller to a Windows



I hope this helps to resolve your issue. If you have any further questions or concerns, please let me know.

Kind regards,



Microsoft Community Moderator

Hi, you can do it in two ways:

First one and the easiest is to connect a USB cable from the PC to the controller, the second one (if you want a wireless connection) is to use an Xbox One Controller Adapter which can be found here: https://www.xbox.com/en-US/xbox-one/accessories/adapters/wireless-adapter-windows

Hope this helps.

The Xbox Wireless Adapter for Windows 10 has the newest driver (there's no firmware update in Xbox Accessories app) and the Xbox Series controller has the newest firmware (updated via Xbox Accessories app). Didn't help.

Many PC games let you play with an Xbox Wireless Controller instead of a keyboard or mouse. You can connect your controller to a Windows PC by using a USB cable, the Xbox Wireless Adapter for Windows, or over Bluetooth. Some PCs also come with Xbox
Wireless built in, so you can connect a controller directly without an adapter. For more info:
https://support.xbox.com/en-US/xbox-on-windows/accessories/connect-xbox-one-controller-to-pc