When trying downloading a game, it gets stuck at preparing and then returns 0x00000001 or...

Discus and support When trying downloading a game, it gets stuck at preparing and then returns 0x00000001 or... in XBoX Games and Apps to solve the problem; Hi, I've been trying to install games from the Xbox game pass for weeks now, and I always get the same error: 0x00000001, with no other helping... Discussion in 'XBoX Games and Apps' started by Vladimir G. Rania, Aug 27, 2022.

  1. Vladimir G. Rania
    Vladimir G. Rania Guest

    When trying downloading a game, it gets stuck at preparing and then returns 0x00000001 or...


    Hi,

    I've been trying to install games from the Xbox game pass for weeks now, and I always get the same error: 0x00000001, with no other helping detail. Even uninstalling games have become problematic, since it just sits there at "uninstalling" doing nothing. I tried everything in the "Troubleshoot game installations on a Windows device" but nothing worked. I also tried a lot of other sites' solutions, but nothing availed. "sfc /scannow" and "DISM.exe /Online /Cleanup-image /Restorehealth" run smoothly and without problems. When trying to install games from the Microsoft App Store they get stuck at pending, right before the "Gaming Services". The only solution that comes to mind is reinstalling Windows, but I would prefer not to, obviously.

    Thanks in advance for any replies.

    :)
     
    Vladimir G. Rania, Aug 27, 2022
    #1
  2. Dérek Augusto Win User

    When trying downloading a game, it gets stuck at preparing and then returns 0x00000001 or 0x00000000 errors.

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    Vladimir, this error relates to the Gaming service program being corrupted.

    There are 2 ways to install it.

    I will send both in sequence.

    Let's try to reinstall and repair it.

    Hold Win + I and go to Apps > Apps & Features.

    locate Gaming Service and tap the menu button (...).

    Advanced Options > Reset.

    click Reset and confirm.

    Later:

    Win + X and select Windows Terminal (Admin).

    Enter the command below:

    get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

    Wait for it to complete, and then type this other command:

    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

    When it finishes installing, restart your PC and see if the error remains

    If it doesn't work out, it's best to do the inbound that way.

    Download the Windows ISO from this website.

    http://aka.ms/DownloadW10ISO

    First download the ISO

    Open the ISO image tool, inside there will be a file called SETUP.exe, select update, download it from the cloud and choose "keep game and apps"

    It's quite simple, this will update your files, without losing anything.
  3. Vladimir G. Rania Win User

    When trying downloading a game, it gets stuck at preparing and then returns 0x00000001 or 0x00000000 errors.

    The first solution did not work. When trying to install the Gaming Services this error popped up:
    [​IMG]

    so I just skipped and went with the second solution.
    I'm using windows 11, so I downloaded the ISO here, I let it run from the setup.exe and after it finished, everything finally works with no problems. Thank you very much, Dérek!
  4. Tessemi Win User

    Ever since Forza horizon 5 switched to the Xbox app for download and updates, it won't download or update.

    im sorry. that didn't do the trick either. thanks for the help though. it still gets stuck at "preparing 0%" and then errors. 0x00000001
  5. Latmild Win User

    Error code 0x80070424 when trying to install state of decay juggernaut edition

    Well, this sort of worked haha, it changed the error: now its stuck at preparing 0% but doesn't throw the previous error code, and instead stays stuck or gives me code 0x00000001.
  6. Ezrovernum Win User

    I can't link my twitch account to my Xbox account on PC

    This is happening to me too. On top of it, games also get stuck at Preparing 0% when downloading. Please do something.
Thema:

When trying downloading a game, it gets stuck at preparing and then returns 0x00000001 or...

Loading...

  1. When trying downloading a game, it gets stuck at preparing and then returns 0x00000001 or... - Similar Threads - trying downloading game

  2. I have downloaded a way out, every time I try to start a local game and start it, it shows...

    in XBoX Games and Apps
    I have downloaded a way out, every time I try to start a local game and start it, it shows...: I just paid for it from the store! 594faf5f-e6d7-4031-825c-51b7b340eb4b

  3. I've been trying to download NBA 2k23 for my Xbox One from the disc, but the games keeps om...

    in XBoX Games and Apps
    I've been trying to download NBA 2k23 for my Xbox One from the disc, but the games keeps om...: I tried cleaning the disc and everything recommended in a thread from a question asked by BuschB3l1y in November of '22 and it still won't work. This also has happened with other disc's of mine...

  4. I am trying to play a game I got with Xbox gold a while back and when I download it and try...

    in XBoX Games and Apps
    I am trying to play a game I got with Xbox gold a while back and when I download it and try...: I am trying to play a game I got with Xbox gold a while back and when I download it and try to play it, it says that I need Xbox game pass to play which I have. Is there anyway I can play the...

  5. When I try to download asseto corsa competizione it says “sorry, this game or app isn’t...

    in XBoX Games and Apps
    When I try to download asseto corsa competizione it says “sorry, this game or app isn’t...: Someone please tell me how to fix this I have already payed for the game and I don’t know how to refund it. I bought it for my sons birthday. c0c8d366-996f-4da3-98ae-6fdd23721eed

  6. How do I cancel a pending game download. My son tried to buy something which is now pending...

    in XBoX Accessibility
    How do I cancel a pending game download. My son tried to buy something which is now pending...: Hi, please can you help. My son tried to add a game to his Xbox but it didn’t download as I have parental restrictions on his account. This game is showing as pending and I believe it is blocking...

  7. My Xbox keeps freezing when I try playing downloaded games that I paid for. I've tried...

    in XBoX Games and Apps
    My Xbox keeps freezing when I try playing downloaded games that I paid for. I've tried...: Xbox keeps freezing when I try playing downloaded games that I have paid for. I've tried every reboot. cf7cb9f7-f946-4856-89b8-76edde8bcff6

  8. Error "The game could not start. Please download the game again." when trying to launch the...

    in XBoX Games and Apps
    Error "The game could not start. Please download the game again." when trying to launch the...: So, with that new 90% sale on the Xbox 360's marketplace, i bought a few games for my Slim model, one of them being the game BLACK™, from the original Xbox. However, the game refuses to start,...

  9. Restrictions on my xbox account trying to download games

    in XboX Insiders
    Restrictions on my xbox account trying to download games: Hello, im trying to download a pg18 game on gamepass but its telling me i have restrictions on my account? I downloaded the xbox family app and im not in a family, I cant tell either if my account...

  10. I have a series x console and when trying to download certain games it gives me an error...

    in XBoX on Consoles
    I have a series x console and when trying to download certain games it gives me an error...: Trying to download the finals and my console say this game is not compatible 3296876e-7797-40e6-9cff-de265ad1386e