when redeeming gift card the message shown is "This code wasn't found–try re-entering it....

Discus and support when redeeming gift card the message shown is "This code wasn't found–try re-entering it.... in XBoX Games and Apps to solve the problem; 32$ gift card from Target and because its a Fortnite gift card it had a 16 letter and number code when redeemed in the epic games store it sent me a... Discussion in 'XBoX Games and Apps' started by HYDE HECKMAN, Nov 29, 2023.

  1. HYDE HECKMAN
    HYDE HECKMAN Guest

    when redeeming gift card the message shown is "This code wasn't found–try re-entering it....


    32$ gift card from Target and because its a Fortnite gift card it had a 16 letter and number code when redeemed in the epic games store it sent me a code to use for Xbox and when used it gave the response of invalid letters that were not used in the code.

    :)
     
    HYDE HECKMAN, Nov 29, 2023
    #1
  2. Punkstarseven Win User

    I bought an Xbox live gold card at Walmart and I used selfcheckout and I don’t think it was activated because the code isn’t going through, can some help me?

    The error message is: This code wasn't found–try re-entering it. If the code is damaged, contact the seller. Invalid characters are A, E, I, O, U, L, S, 0, 1 and 5. Get more info
  3. bobisbackguysroblox Win User

    i got a code for robux (i got it form microsoft reward) but it didnt work.

    Hi there.

    I did everything you said. AND everything i get is this error

    (This code wasn't found–try re-entering it. If the code is damaged, contact the seller. Invalid characters are A, E, I, O, U, L, S, 0, 1 and 5. Get more info)
  4. XBF Leslie D Win User

    redeem code problem

    Hi there,

    Thanks for reaching out to us today. Sorry to hear about the trouble trying to redeem your Xbox live code. I would like to clarify a few things, are you trying to redeem the code through the Xbox, Xbox App or online? As suggested above by Sir Cool One
    Try re-entering the code on your gift card. If you have correctly entered the code, try redeeming the code online at
    Redeem Code.

    If you receive an error message with an error code when redeeming a prepaid code, go to
    Error & status code search to find a solution for your specific error code.

    Here's a helpful article on how to
    'Troubleshoot redeem gift card and code issues'    .

    Hope this helps.
  5. Vinny #1 Win User

    Gift card isn’t working

    Is the store you bought an official dealer or authorized to sell a gift card?

    When you try to redeem the codes, are any messages or codes displayed on the screen?
  6. NiteTimeOwl3533 Win User

    Xbone NBA2K19 Bundle Code

    Did you receive any error code when you entered the NBA2k19 code?

    https://beta.support.xbox.com/help/subscriptions-billing/redeem-codes-gifting/troubleshoot-gift-card-code-issues
Thema:

when redeeming gift card the message shown is "This code wasn't found–try re-entering it....

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