when pluging a flash to my xbox one console to do an offline update it does not see the flash

Hi, Yosof! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues with your console.

- May I ask which Xbox One model you are using?

- To clarify, did you also try performing a factory reset (Remove Everything) or an offline factory reset (uses a different file from the one used in an OSU)? If you were getting E102 before getting E101, it would be worth giving it a try.

For your reference, both of these methods are mentioned under "E102" at: https://support.xbox.com/help/hardware-network/console/startup-error

I'll be looking forward to your reply.
Best regards.

Hi, Yosof! Thank you for your reply.

To perform an offline factory reset, you'll need to plug the flash drive into your console and then boot it to the troubleshooting menu using its BIND, EJECT, and power buttons. For your reference:



Source - https://support.xbox.com/help/hardw...actory-defaults#reset-using-a-usb-flash-drive

Please feel free to reach out if you have any questions, I'd be happy to help.
Best regards.

Hi, Yosof! Thank you for your reply.

An offline factory reset uses a much smaller file than the ones used in offline system updates.

For your reference:

- This is the file used in an offline factory reset: https://www.xbox.com/xboxone/restorefactorydefaults

- These are the files used in an offline system update depending on the Xbox model you are using: OSU1 [ https://www.xbox.com/xboxone/osu1 ], OSU2 [ https://www.xbox.com/xboxone/osu2 ], and OSU3 [ https://www.xbox.com/xboxone/osu3 ].

* The links above will automatically trigger a download for each file.

** OSU2 and OSU3 are only used with the Original Xbox One. This is mentioned at https://support.xbox.com/help/hardware-network/console/offline-system-update

All four files are different, and while an offline system update is recommended for E101 and other startup errors, E102 calls specifically for a factory reset, or an offline factory reset using the file above.

I'll be looking forward to your reply.
Best regards.

(uses a different file from the one used in an OSU)? what do you mean?

ok how to make offline factory rest while in troubleshooting menu