When playing CSGO, there is no error in automatically restarting the system after a black...

Hello, . zuihongxiansusu

Welcome to Microsoft Community.

It seems you encountered a MEMORY_MANAGEMENT error while playing CSGO. This means that the Windows kernel found a corrupted page table page or a page table entry that was already deleted when trying to delete some page table entries for a virtual address range. This could be caused by various factors, such as faulty or incompatible RAM modules, corrupted or outdated drivers, malware infection, software conflicts, overheating, overclocking, disk problems, or virtual memory settings.

To troubleshoot and resolve the issue, you can try the following steps:

• Check your game settings. You can run CSGO as an administrator, adding auto-config in Steam, and verify the integrity of the game files.
  

• Check for Windows updates and drivers, especially the graphics driver. Make sure your drivers are still compatible. Visit the website of the manufacturers to download and install the drivers.
  

• Check for software conflicts and disable or uninstall any installed software that might interfere with the system. If you don't know which one may have caused the issue, you can perform a clean boot to try to find it out.
  

• Check your disk health and integrity using the chkdsk command. A corrupted or failing disk can also cause memory errors. To avoid any trouble for you, please follow the instructions stepby step here: chkdsk | Microsoft Learn , do not cancel or interrupt the process, and back up important data.
  

• Scan your system for malware using a reputable antivirus or anti-malware program. You can also use the Windows Defender Offline scan option in the Windows Security app.
  

• Adjust your virtual memory settings and make sure your paging file size is adequate for your system’s needs. Insufficient or excessive paging file size can also cause memory issues.
  

• Check your hardware, like running the Windows Memory Diagnostic tool (Type mdsched.exe in Windows desktop search box) to check for any errors with your RAM modules, making sure your CPU and GPU temperatures are within safe limits, resetting overclocking and reverting your CPU or GPU to their default clock speeds.
  

If the issue persists after trying these steps, you might consider posting your issue in Steam Community to further diagnose and resolve the problem: Counter-Strike: Global Offensive General Discussions :: Steam Community

Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

Let me know if you have any other questions or concerns.

Best regards

Yuhao Li

Microsoft Community Technical Support

No I didn't get anything. When it updated I guess it restarted the system and it is working fine but it just gives a black screen when I try to play the original xbox game. It even gave an error message when I put in The Godfather game because it is not
on the list so I am confused.

Hi KasonSchuler! My name is Ricardo an independent advisor ready to help you with this situation!

Often inbuilt Windows functions, like Automatic Repair, help to fix system errors. Therefore, try to perform the below-given steps:

Open Start and type Advanced in the search bar to open Advanced Startup Options.

Select Restart now and boot your PC in Advanced startup mode.

After that, select Advanced Options and then Troubleshoot.

Finally, select Automatic Repair and wait for the system to reboot automatically.

Black Ops 2 DLC have been causing a lot of different errors with a lot of different players. support.activision.com for more on their issues.

Otherwise, try deleting all map packs from storage.

Then clear system cache (select harddrive with Y and then selecet clear system cache)

Then redownload the content.

Try it again, is it persists, delete all map packs, clear cache and then roll back the system updates.

You'll do this by having the harddrive highlighted in green and then pushing LB RB X LB RB X. It'll prompt about resetting updates. COmply.

Your system will restart then prompt for an update, after that update, it will restart again and prompt for another update.

Then when you play black ops 2, it will want to update again. Let it.

THEN redownload the map packs and try it again.

This is a definite activision issue though. Hopefully these suggestions work and the problem doesn't persist. let us know!

Hi again,

I did some research on this error and it looks like a write error, so the first thing we need to do is completely restart your computer via the Shutdown menu. We need to do this to clear your Windows cache. After your system restarts make certain the Windows
Store app automatically logs you in. Then, try once again to install the game. Let me know how it goes.

Thanks again,