When my friend are online but when I click on them it shows they're not

Matt P.1 · Jun 21, 2023

I was playing normally with my friends then I got off. But when I get back on my Xbox to play with my friends it showed me that they were online but I click on them and it showed that they were offline. It also showed that some of my friends that are online that there not online. It didn't let me join the game that there in or the party so what do I do it's the same on a game

:)

OpticRJames

Hi, Matt. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

I sincerely do apologize for the inconvenience. As of the moment, we have a service alert status on this link for Friends and social activity, it is related to your concern where the status of friends is not displaying correctly, https://support.xbox.com/en-US/xbox-live-status.

The support team is aware of the issue already and they are working on resolving the issue as soon as possible. Please click "Notify me" to get notified once the issue has been resolved.

Boneuss

on xbox one it says i have 0 friends online. I click it and it says find more friends, but when i use the computer app it shows my friends.

Dark Kaije

i see some of you have the achievements registerring now. what did you do to get them to show up? i have them all but they're still not showing that i have them except for when i click on it from my dashboard....

smileskybird

I have a full Xbox 360 friends list and only 20% of them have an Xbox 1. NO... Xbox 1's Dashboard DOESNT bring up a notifications bubble when they come online on an Xbox 360 console, but the WILL show if they're online or not when you go to your friends
list. But.... if a friend or anyone on an Xbox 360 console sends you a message, the Xbox 1 Dashboard will show a pop up balloon for that. Then again Xbox 360 and Xbox 1's Dashboard don't show a pop up balloon when your friends log on SmartGlass or this website
(which is the official Xbox site).

Blayde500

Thanks for the reply!

Im pretty sure that I've done all of those things. What's weird is, its happening on two phones. An old one that it worked fobe on for, for a long time and a new one that i just got about a week ago.

Its not working on either one of them.

Another weird thing I've noticed is that when you click on a friend's name, you can usually see that they're in a party, and join off their name (unless the party is locked) but now it doesn't even show that anymore

Ill look on my Xbox, see they're in a party, open the app on my phone, click their name and it doesn't show their party at all.

When my friend are online but when I click on them it shows they're not