When is Microsoft going to look at my account unlocked form.

Discus and support When is Microsoft going to look at my account unlocked form. in XBoX Accessibility to solve the problem; My account was hacked last month and after changing the password I sent Microsoft a unlock form and waited for a week then sent another one. After... Discussion in 'XBoX Accessibility' started by Banana_Man9910, Dec 17, 2022.

  1. When is Microsoft going to look at my account unlocked form.


    My account was hacked last month and after changing the password I sent Microsoft a unlock form and waited for a week then sent another one. After waiting for 2 weeks I summitted another one last week and they haven't said [mod removed].

    :)
     
    Banana_Man9910, Dec 17, 2022
    #1
  2. Ricardo Lechuga Win User

    Account Suspended

    Ok, but you did that trough the button on the link? As it mentions account recovery not account unlock, when you receive this information is when a recovery form is filled, have you select that the account is blocked on the reinstatement account form?

    You can also contact Microsoft support for further information and instructions about how to proceed
  3. Simohamed-Ghali Win User

    Account Suspended

    Welp i already made an Account Recovery Case to unlock the account ... + i made a feedback to revamp account reinstatment form so i'm waiting for Engineers and Devellopers of Microsoft to Add my idea to let's people who has TSV to unlock their Account.
  4. Simohamed-Ghali Win User

    Account Suspended

    they made this:
    Microsoft account To protect against fraud or abuse, Microsoft temporarily locks accounts when unusual activity occurs. To unlock your account, simply sign in to your Microsoft account and follow the instructions to get a security code. If you can't get a security code, or if your security code isn't working, go to When you can't sign in to your Microsoft account and follow the instructions under Can't get a verification code.

    So i think my account is not permantly but temporarily lock (but i can't get the verification code so i need to use reinstatment form)
  5. Simohamed-Ghali Win User

    Account Suspended

    no this is really dumb i activated TSV so "people who doesn't work on 'Microsoft' won't have access to my account" they must change this system because i found atleast 5comments about this and they are complaining about it (video : how to unlock your Microsoft Account). They need to change because right now Microsoft is locking account for suspecious activity .... and people can't unlock their Account with Account Reinstatment Form.
  6. HassanB Win User

    Xbox Live Parental Account

    I'm sure forum support will correct me if I'm wrong but, the Microsoft Account team doesn't have any use for console id or serial number because they can't bring that information up when looking up the parental e-mail account. They go based on the information
    you provide in the boxes that are on the account recovery form. Feel free to put it in the additional information on the bottom of the form, but I'm almost sure that they can't look that up.
Thema:

When is Microsoft going to look at my account unlocked form.

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