when I want to send a message it turns gray

Matriz 9000 · Jun 20, 2020

I can only send a message to someone I have already had a conversation with and when I search for someone or want to send him a message through his profile the message screen turns gray. In my xbox one

:)

SystmtxCnfsd

I would recommend to restart your console or try to text on a different account to see if its only for your account.

AndrewZander1

Allen!

thank you, i troed this amd nothing worked. When the usb is plugged in the option on the xbox remains grayed out.... and i do not want to send it in since the repair cost just to send to microsoft is $300, is there anything else that may work?

Burnin TODI

If they do bring it....I want the option of completely turning it off. Don't want to send voice messages, don't want to recieve them. Period.

mowery30

hello xbox live i wanna know u guys disable me from sending messege to my friends it saying i did something wrong an i didn't can i plz be able to messege my friends to ask to see if i can play with them on warframe i can't even send messege on there either
u disable it all form me why when i anit the one sending bad messege out to people they sending them 2 me. i am the one who shouldn't be disable from sending messege

ZeWind

No cross platform messages. Currently I'm play COD Ghost and all the icons for voice have an x beside it. I've tried to toggle mute with no success. I've tried to put voice out through just headphone, speakers and both with no success.

when I want to send a message it turns gray