When I try?

Discus and support When I try? in XBoX Accessibility to solve the problem; When I try to connect to my Epic Games account, it says: YourXbox network account was connected with another Epic Games account. Please log in using a... Discussion in 'XBoX Accessibility' started by Dániel Csiszár, Jan 24, 2025.

  1. Dániel Csiszár
    Dániel Csiszár Guest

    When I try?


    When I try to connect to my Epic Games account, it says: YourXbox network account was connected with another Epic Games account. Please log in using a different Xbox network account, or switch to another Epic Games account. What should I do in this case?

    :)
     
    Dániel Csiszár, Jan 24, 2025
    #1
  2. Rodrigo Oliver Win User

    When I try?

    Hi Dániel, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    We can only link one Microsoft Account to one Epic Account.

    We can't check this on the Xbox platform, it is done on the Epic webpage.

    Please, enter Epic website: epicgames.com/account/connected

    Go to Your Name > Account > Connections > Accounts

    If you still can't link your Microsoft account, you will need to open a support ticket with Epic support.

    https://www.epicgames.com/help/contact-us

    I hope this helps.
  3. Warhawk-FC64623E-2B1 Win User

    When I try...

    It shows that your account is from the Xbox original.... How about you try to "Migrate" your account
  4. Mad Cow Dizease Win User

    When I try to sign in.

  5. Georges C. Win User

    Error when I try to purchase

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello AxeVandall, as this forum is public viewing and unfortunately as independent consultants we do not have access there is some data and neither your account, we can not specify the actual reason or check the error that happens in your account when trying to buy the game.

    Try to make the purchase on another browse, if the error persists the ideal would be to contact Xbox Support via chat via the link below.

    https://support.xbox.com/en-us/contact-us
  6. iLuvGunsAndRock Win User

    Code 80151011 when i try to sign in?

    Greetings!



    It is recommended that you do delete and re-download your profile, simply follow the guide below:



    1. Go to Settings, and then select System.
    2. Select Storage.
    3. Select All Devices.
    4. Select Gamer Profiles.
    5. Select the gamertag that you want to delete.
    6. Select Delete.
    7. Select one of the following:
    • Select Delete Profile Only. This deletes the profile but leaves saved games and achievements


    Once you have done that,
    Clear System Cache     and do that process 3 times! Now, recover your profile.



    1.Press the Xbox Guide button on your controller (large X button in the center of your controller).

    2.Select Download Profile.

    If you're not seeing Download Profile, press X to sign out of your profile.



    Post back and let us know how it goes! ^_^
Thema:

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