When I try to sign in via windows apps I get white screen

Hi. My name is Brilliant, an independent advisor. I am happy to assist you today.

Here are a few troubleshooting tips you can try to resolve your query:
- Restart your device.
- Update Windows.
- Update your device drivers.
- Update the Xbox and Gaming Services apps.
- Sign into the Xbox app and Store using the same account.
- Remove and reinstall Gaming Services.
- Make sure your date and time is correct.
- Disable your antivirus.
- Use the app troubleshooter.
- Repair and reset the Xbox app.

For more details on the above and more troubleshooting tips, kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-games-windows-10

I hope this helps resolve your query.

Hi Orbit N! I hope you are well, delighted to be able to offer you my help!

I am very sorry that you are experiencing the white screen problem, but don't worry, I will do everything possible to help you. For this, we must restore the console saving your data and applications.

Follow these steps:

- Turn off your console.
- Unplug all external storage drives from the console's USB ports.
- Turn on your console.
- Go to Settings > System > Console Info > Reset Console > Keep Games & Apps.

Just keep in mind that you will need an internet connection and your account details (email and password) to complete this process.

Resetting your console to factory defaults erases all accounts, saved games, settings, and home Xbox partnerships. Anything not synced with Xbox Live will be lost. If your console has been constantly connected to the Internet and Xbox Live services, your saved data should be backed up to the cloud.

• If your console does not allow you to access the settings menu to reset it, try doing it through the troubleshooting menu. So:

- Turn off your console and unplug it for 30 seconds.
- Plug your console back into the outlet.
- While the console is off, press and hold the BIND button.
- Without releasing it, press the power button once (do not hold it down).
- Continue pressing BIND for 15 seconds.

The BIND button is the one used to bind controllers to your console.

If the troubleshooting menu appears, select "Reset Xbox" > "Keep games and apps."

Let me know if this information was useful to you, otherwise I will be attentive to continue helping you!

Best regards,
Daniel.

Yes, I've been trying to launch MSFS through the Steam app. It's the only way I know how to launch MSFS. There is an "Xbox game bar" app on my computer, but to tell you the truth, I don't really know what Xbox is all about. Here is a screen shot of what happens when I try to load MSFS. The Xbox sign in pop up window overlays the MSFS start up screen. When I click on the Xbox sign in tab, the white outline around the sign in tab disappears, but nothing more happens, even after 4 or 5 hours . The little white swirly circle in the lower right of the screen just keeps going around & around.

When I sign in to my Microsoft account, I can see that I am logged into my Xbox account, but MSFS still won't get past

the Xbox sign in pop up window.

When I Select my profile using facial recognition. The same thing happens. With the indefinitely loading dashboard. When I select options using the hand gestures by holding my hand out on the left. I went to sign in via motion control. Now my console is
stuck in the Sign in screen. It says "Signing in. Please face the sensor." & has the white loading circle endlessly spinning. When I pressed the guide button on the controller to try to launch an app. My console froze completely. Didn't even pop up the guide.

Same, it takes me to a white screen that’s apparently already loaded when I try to sign into MC PE. I can’t sign in or play with my friends.