when i try to sign in to my cloud gaming account it takes me to the xbox site and says...

When I try to link my Capcom ID with my Microsoft account sometimes it takes me to the Microsoft sign in page and after I sign in it takes me to the previous capcom Id page and tells me that An unexpected error has occurred and that if I want to link a different Microsoft account, sign out or log out on the Xbox network site. And takes me to the Xbox website in which I try to login my account but can’t , I didn’t face any problem when I tried to link my capcom Id with my ps or steam accounts

Hello E Cruz1,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you are having trouble signing in to your cloud gaming account. This issue may be caused by a temporary glitch in the Xbox website or your browser.

To better understand the problem, I have a few questions for you:

- How long have you been experiencing this issue?

- What device and browser are you using to access cloud gaming?

- Have you tried clearing your browser cache and cookies?

- Have you tried using a different browser or device?

- Do you have any other Xbox accounts that you can sign in with?

Here are some steps you can try to resolve it:



- Clear your browser cache and cookies, then try signing in again.

- Try using a different browser or device to sign in.

- Check your internet connection and make sure it is stable and fast enough for cloud gaming.

- Restart your browser or device and try signing in again.

See: Troubleshoot problems with cloud gaming | Xbox Support

I hope this helps. Please let me know if you have any other questions or concerns. I appreciate your cooperation and understanding. Have a great day!

Hello E Cruz1,

We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question?

Thank you for understanding.

hi when i try to sign into my epic games account it will not let me and takes me to a sign UP page not a sign IN page. what should i do?

Yes. Go to that site and click Sign In in the middle and it'll take you to Cloud gaming.