When i try to log onto my Xbox account it says "you'll need internet for this". But the...

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

The error message "you'll need internet for this" typically indicates a problem with the Xbox's connection to the internet. However, since other accounts on the same console are able to connect, it suggests that the issue is specific to your account.

Here are a few troubleshooting steps you can try to resolve this issue:

-Try clearing the cache on your console. Go to Settings > System > Storage > Clear local saved games.

-Sign out of your account and sign back in.

-Check if your Xbox Live subscription is expired or if you have any pending balance.

-Check your Xbox Live account status by visiting the Xbox Live service status website.

-Remove your account from the console and re-add it.

-Reset your router and modem, unplug it for a few minutes then plug it back in.

If none of these steps resolves the problem, It could be caused by an issue with the Xbox Live servers, in this case, the best course of action is to wait and try again later. Alternatively, you may reach out to Xbox support for more assistance. They will be able to check your account status and further troubleshoot the issue.

Remember to have your Xbox account email address, the gamertag and the serial number of your console available.

I don't think you understand. I'm logged in on the web already, its the launcher and other Microsoft services giving me this error. I don't mean to be rude, but the instructions you gave me are things most people would have already done before making a post like this. This issue I think is more so rooted in my broken account, so I don't know if this was the best place to post it anymore, but thank you for trying to help anyway.

Thanks for the solution, I will tried

Hello nico1122345,

We appreciate for your patience and apology for the confusion.

If this is an account issue, then we would like to suggest that first uninstall/reinstall the Minecraft launcher, Microsoft store app and also your profile.

If still this does not work or if you have tried it already with no avail, then the best approach is to create a ticket to Minecraft. Contact Us | Minecraft Help

We are looking forward to your response.

We will be glad to follow up and help you find accurate resolution.



Sincerely,



Xbox Forum Moderator

Microsoft Community

i have already tried i dont know what to do please help me