When I try to log onto my microsoft acc on the design lab it says that my name contains a...

Hi. My name is Brilliant, an independent advisor, happy to assist you today.

I’m sorry to hear that you’re having trouble logging into your Microsoft account on the Design Lab. The error message you’re seeing indicates that your account name contains a symbol that is not allowed. Certain special characters are not permitted in user names that you create in Microsoft. These special characters include but aren’t limited to the following characters: @, ., &, #, and +.

To resolve this issue, you can try changing your account name to one that does not contain any of these special characters. If you need to use a special character in your account name, you can use an underscore (_) anywhere in the name, including at the beginning or end of the name.

For more details, kindly visit: https://learn.microsoft.com/office/...te-issues/username-contains-special-character

I hope this helps.

Hi,

This site is so broken, I just created a new Microsoft Account with my first name and last name included in the profile and got the following error when trying to sign in to the design lab:

You can not login right now. Your Microsoft account doesn't contain information about First Name,Last Name. Update your profile and login again

So disappointing.

James

I take it you are trying to use the Xbox Design Lab? Try to contact support and say you're having trouble with the controller design lab. Or see if there is a support page/email/number on the controller design lab website.

I like my xbox design lab controller , my 2 fav colors and my name is on it.

(Sigh)...

I logged onto my acc today, and my gamerpic was reset to a football helmet!