When I try purchase something i get the error "banned payment instrument"? The card works...

Discus and support When I try purchase something i get the error "banned payment instrument"? The card works... in XBoX on Consoles to solve the problem; I got a new card associated with my bank account, the same account ive been purchasing things for years with. Now I can't purchase anything as every... Discussion in 'XBoX on Consoles' started by ADONIKAM2, Feb 5, 2020.

  1. ADONIKAM2
    ADONIKAM2 Guest

    When I try purchase something i get the error "banned payment instrument"? The card works...


    I got a new card associated with my bank account, the same account ive been purchasing things for years with. Now I can't purchase anything as every time I get the error "banned payment instrument"

    Also when I tried to enter the new card details, it would just show up as my old card which was super weird. So I deleted the saved details of the old one to start over, and now I get the error mentioned above.

    Help?

    :)
     
    ADONIKAM2, Feb 5, 2020
    #1
  2. XBF Steven R Win User

    When I try purchase something i get the error "banned payment instrument"? The card works fine everywhere else.

    Hey there ADONIKAM2,

    Thanks for reaching out to the Forums for advice on how to tackle this problem. I can totally understand how this kind of thing could throw anyone off. Just as previously posted, I also suggest getting into contact with customer support directly. Just follow
    the prompts on the
    contact us     page to get in contact with an agent that could look into whether there's some kind of block getting in the way.

    When you get the chance, reach out there and let us know if that helped.

    Thanks for reading!
  3. greedyflashmast Win User

    When I try purchase something i get the error "banned payment instrument"? The card works fine everywhere else.

    You might just need to choose a different paument method
  4. ADONIKAM2 Win User

    When I try purchase something i get the error "banned payment instrument"? The card works fine everywhere else.

    Lol I thought this was support
  5. xJCplDxSHESHO Win User

    When I try purchase something i get the error "banned payment instrument"? The card works fine everywhere else.

    Did you try to communicate with your bank? On certain occasions, some cards are not accepted or simply do not work due to some blockage by the bank.
  6. slackadelic Win User

    When I try purchase something i get the error "banned payment instrument"? The card works fine everywhere else.

    Lol I thought this was support
    This is technically a community support forum :)
Thema:

When I try purchase something i get the error "banned payment instrument"? The card works...

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