When I try and open Xbox app, it doesn't load and the Xbox logo doesn't move. It eventually...

Discus and support When I try and open Xbox app, it doesn't load and the Xbox logo doesn't move. It eventually... in XBoX on Windows to solve the problem; I have tried restarting my computer, resetting and repairing the app in settings, and uninstalling and reinstalling, but nothing has worked. This has... Discussion in 'XBoX on Windows' started by magnolia sparks, Feb 11, 2024.

  1. When I try and open Xbox app, it doesn't load and the Xbox logo doesn't move. It eventually...


    I have tried restarting my computer, resetting and repairing the app in settings, and uninstalling and reinstalling, but nothing has worked. This has happened since the app was updated a couple of days ago. My Xbox Game-bar will open, but it says "signing in" and eventually says "Something isn't playing nice". It never ends up signing me in.

    :)
     
    magnolia sparks, Feb 11, 2024
    #1
  2. Rodrigo Oliver Win User

    When I try and open Xbox app, it doesn't load and the Xbox logo doesn't move. It eventually shuts itself down.

    Hi Magnolia, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, download the Gaming Services Repair tool:

    https://aka.ms/GamingRepairTool

    Once downloaded, execute the file by right-clicking on it and selecting Run as Administrator.

    Follow the prompts and check if the issue was resolved.

    For more information: https://support.xbox.com/help/games-apps/troubleshooting/gaming-services-repair-tool

    Let me know if it works!
  3. UNSC Marshy Win User

    I'm having an issue with the Xbox One app on Windows 10

    Hey there .

    To clarify, what exactly happens when you try to start the Xbox One app? Do you get an error message or does it just not open?
    It continuously loads, doesn't open, and eventually crashes.
  4. Friskie666 Win User

    Xbox stuck on "Green Loading Screen" '3 loading circles'

    Okay, so this will doesn't have anything to do with the update.. It's just, when I start it up it doesn't freeze on the loading screen.. I can see the Xbox Logo beating like a heart.. And then I see 'Xbox One' Underneath it with the 3 loading circles..
  5. JosefLBohorquez Win User

    XBOX PC app will not launch or install games

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this STEPHENTAIN

    When you say that the app doesn't load, do you mean that it's stuck in the Xbox logo when you open it?
    Or the app opens but when you try to install games an error code appears?
    If it's the second, what error code is the one that you're seeing?

    Also, when you say that you did a clean install.
    How did you do it? Via Windows settings?
  6. HMEarly Win User

    A new type of disc reading error

    Edit; (Summary) The error is that the Xbox says opening but it doesn't open when I want my Xbox to load the game
Thema:

When I try and open Xbox app, it doesn't load and the Xbox logo doesn't move. It eventually...

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