when I receive my security info confirmation pin after the 30 days, where will it be sent?

Hello Myles Vorisek,

We appreciate you for bringing this up to Xbox Forum.

When you receive the security PIN to reopen your account, it will be sent to the alternative email that you provided when you changed your security information.

Just want to inform you that the attached link of the screenshot is not viewable from my end. To further understand and assist you better, we suggest copying and paste the screenshot of the file to include on this post. Just a heads up you don't need to put some personal information on the screenshot, if ever there are, kindly erase it.

If you have other clarifications, you can get back to us by replying to this post.

We will be glad to follow up and help you.



Sincerely,



Moderator

Microsoft Community

Hi Myles Vorisek,



We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)








Thank you for your understanding.



Kind regards,



Moderator

Microsoft Community

You're correct that is if you know the password, however, you're in the process of resetting it when you needed to update your security information since you don't know the password, you will be able to sign in once your security information is updated, that is where the verification code will be sent when you will reset your password.

Within this 30-day period, a code or notification is being sent to your original security information, if no one will validate or verify the notification being sent there after 30 days your new security information will be updated.

Okay,but what if i want to get my old security info back after 30 days? is it still possible

Yeah it says

Current security info

Alternate email: xxxxxxxxxxxx

Phone number ending in xx

New security info

Alternate email: xxxxxxxxxxxxx

So I guess that means I did set the new one as an alternate, and just to clarify if it is an alternate, does this affect anything after the 30 days is up? And would the verification email be sent to the alternate or the original?

Thank you, Kakashi.