When i press the download button system takes me back and any notification or progress as...

ım living at the hotel and wifi is open for use .But at beginning system needed a 4.3 gb update and its done easily without any problem.I think if there is a problem there will be a notification right? I open Microsoft Store and try to download Youtube and same thing.I just try and no move.I can hear the sound of clicking digitally but no move.

connection is nat moderate but as i mentioned it update was great at first

Do you have a different network connection that we can try to use such as a mobile hotspot? Since this is a new device there may be a restriction on your network settings which we can check by trying a different connection.

Indeed but we just need to test it out because there are rare cases that there are restrictions when it comes to downloading games or apps. Do you have a mobile hotspot that we can try to use?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

We may need to perform an extended powercycle and reset your network hardware by following the steps below:

" 1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state."

I cant download anything even Youtube.I need support