When I play Xbox Game Pass my GPU crashes - any ideas why?

John Fuller1 · Jan 13, 2023

I have Xbox Game Pass on PC. When playing a game for variable amount of times both screens will go black. I will still have sound and still be connected to my discord but both monitors have gone black - I believe my GPU has crashed. The only thing I can then do is restart my PC.

I have tried the following:

Updating Windows

Updating Drivers

Uninstalling the game on xbox game pass

Uninstalling Xbox game pass

Note I can play other games absolutely fine. It is only on Xbox Game Pass Games.

Examples include: Psychnauts 2, Doom Eternal, Deathloop and Hellblade.

:)

SwordofWhedon

Are you on a laptop or a desktop?

John Fuller1

OS Windows 11

CPU AMD Ryzen 9 5900X 12-Core Processor

RAM 16.0GB Dual-Channel Unknown @ 1799MHz (26-25-26-58)

Motherboard ASUSTeK COMPUTER INC. ROG STRIX X570-F GAMING (AM4)

Graphics ROG PG278QR (2560x1440@165Hz)

DELL P2421D (2560x1440@59Hz)

2047MB NVIDIA GeForce RTX 3080 (MSI)

Storage 1863GB Western Digital WDS200T1X0E-00AFY0 (Unknown (SSD))

Audio NVIDIA Virtual Audio Device (Wave Extensible) (WDM)

Yes, OS is up to date and GPU drivers . The issue has been happening a while so across multiple different driver versions. It also occurred when using Windows 10.

Tezzerrific

what specs of the pc, cpu. gpu, psu etc.

what version of windows 10/11 are you running.

have you updated your gpu drivers lately

is the OS updated fully.

TarikDW

sorry for the late reply, the controller still keeps disconnecting after I created a new local administrator account, it disconnected after 30mins of playing exactly.

any other idea why this would happen?

another thing that I suspect is that my controllers turn off when I play games that are "heavy" on the gpu and cpu.

but again I happend to once play for 2 hours without disconnecting then the controller went haywire.

Iam as confused as it gets to why it could turn off like that so randomly.

Edit:never mind its not related to how hard it is on my gpu or cpu just played a random game that requires barely any power from my gpu yet it still disconnected and went haywire for a bit.Although the RT and LT buttons arbitrarily pressing themselves can be reset if I restart my laptop.

Freekish

Hi NEVER_FEAR

I have played a lot of Overcooked 2 on Xbox, but when i install on my PC using the XBOX App (i'm a Game Pass Ultimate Subscriber) none of my saves are available and i can only start a new game.

Any ideas why?

Tim

When I play Xbox Game Pass my GPU crashes - any ideas why?