When I play fortinite it says "You cannot see content other people make because of how your ...

You have to change your privacy settings here: https://account.xbox.com/nl-NL/Settings?tab=1

I have done this and allowed everything and it still won't work. It says 'you cannot see content other people make because of how your account is set up'. How can I change this?

We can reset your console.

Please, follow these steps:

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Select Reset and keep my games & apps.

For more information: https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

Hi,

I’m not using a child’s account no, I’ve looked on the link and can’t see anything relating to parental controls?

Hi Y0itsdanni, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Are you using a child's account?

This is probably due to Parental Controls, if the game has multiplayer options, that's probably what is preventing you from playing.

Please, enter this link: https://account.xbox.com/settings

Make sure to configure it accordingly.