When I open my Microsoft store I get an error CV: jrbGXNBnM3yQlqf/UsgsG1.73

Tried it still don’t work

Thank you, Owen.
As the Microsoft store loads correctly when connecting your console to a mobile hotspot, we can try to troubleshoot your router.

Please try to power cycle your router. This can be done by disconnecting it from the cable for about 3–5 minutes. After this time, connect your router to the power and once your console is connected to the internet, try opening the Microsoft store again.

Note: You may find helpful restarting your console during the waiting process.

Xbox 1s and when I tried a hotspot it works but I really don’t think it’s my WiFi idk

Hello, Owen P. I’m Arturo, and I’ll be glad to provide some assistance with your inquiry today.

Are you experiencing this problem on Xbox, or PC?

However, as a first recommendation, I can suggest you to connect the affected device to a different Wi-Fi network, like a mobile hotspot.

Additionally, I want to ask what potential solutions you tried to solve this problem so far?

Hi, I appreciate it if you could try what I suggested.

It is important to cover the simple things first, then we can review other options in case they don’t work.

At the moment, there is no outage related to the Microsoft store, and I’m not experiencing a similar issue like the one you described.

Xbox Live Status page: https://support.xbox.com/xbox-live-status