When i load up black ops 2 on my series S it says i can't connect to xbox box live, help

Zachary Stringfellow · Jul 24, 2023

I was wondering if anyone else has had this problem and got past it, everytime i test internet, restart my xbox, delete and redownload the game and even restart my internet, nothing has worked, so help? I want to play my childhood game again

:)

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

I have here steps that we can try, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE

"1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. "

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

"Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps."

Joshua Copp

I am playing on xbox series s non of my details have changed that I am aware of when I load into a game of Multiplayer on black ops 2 online it lags out at the last moment and starts loading again it was working fine until I accidentally joined a hacked loby

EdragonXX

Wanting to play black ops 2 team death match, but when clicking onto x box live a message comes up saying "this profile is not allowed to play on x box live" seems to be no issue with black ops 4 or any other game. Any ideas?

This issue may be connected to your age (account BOD), because some Activision games are checking age.

playgirlke

I have the same problem. I'm using a wired connecion and tested the connection and it's fine. I have internet, but when I want to play online I get an error saying that I can't connect to XBOX Live Account :s

It's pretty stupid cuz I just bought new membership card & Black Ops 2 and now I can' play

TrIp1e A

me too i redeemed my 48 hours on the website and on xbox it says 2 days trial but when i play on black ops 2 it says The current profile is not allowed to play on Xbox live but on black ops 1 the online works

When i load up black ops 2 on my series S it says i can't connect to xbox box live, help