When i go onto audio I can’t go onto headset chat mixer and the bar is stuck all the way to...

The audio mixer is still there. When you plug in your headset that has a 3.5mm jack. There should be a speaker icon when you tap the Xbox guide button. That's where you can adjust game & party chat audio levels. Try updating your controller to the latest
firmware update see it that helps.

Hi Sandy,

Headset Mic toggled on, mic monitoring on full and headset chat mixer in the middle.

Still the same.

i did go onto the party and briefly said issue with the microphone and was about to go up to device settings and the mesage went.

thanks

With the headset and adapter plugged into the controller that came with your Xbox One X, try going into the audio settings in the guide. There should be in the middle that's called "chat mixer."

If you move the slider all the way to the left, then you should get only the audio from the game. All the way to the right is for chat / party.

If the "chat mixer" option isn't there, then I can only assume it's a hardware issue.

Hi Spa4ce,

Thanks for coming to the forums with your question. When you go to the system tab do you have audio there? If so go to headset chat mixer make sure it isn't set all the way to the right. This will not allow game sounds in the headset.

Thanks,

Brad

Hello Roger,

Thanks for reaching out to the forums. We understand you have a question on headsets and game volume. Almost all should allow game volume through the headset. When you have a headset plugged in, you want to go to audio its right under where you access settings.
The middle bar is chat mixer, more to the left is game and to the right is chat.

Hope this helps.

Brad