When I changed my gamertag my ea that was says it is still linked to my old gamertag.

Discus and support When I changed my gamertag my ea that was says it is still linked to my old gamertag. in XBoX Accessibility to solve the problem; I contacted EA support they told me it was in the Microsoft's part and not EA's part. They also told me to unlink the account that it was in but I... Discussion in 'XBoX Accessibility' started by Minikan, Dec 1, 2022.

  1. Minikan
    Minikan Guest

    When I changed my gamertag my ea that was says it is still linked to my old gamertag.


    I contacted EA support they told me it was in the Microsoft's part and not EA's part. They also told me to unlink the account that it was in but I can't cause I don't have that gamertag anymore. So what am I suppose to do?

    :)
     
    Minikan, Dec 1, 2022
    #1
  2. Minikan Win User

    When I changed my gamertag my ea that was says it is still linked to my old gamertag.

    I just changed my gamertag and the EA account says I still have it linked to my old gamertag. I haven't changed my Microsoft account at all only my gamertag. I can't get it back since to change your gamertag it has to be under 12 characters and my old gamertag is 14 characters.
  3. Tezzerrific Win User

    When I changed my gamertag my ea that was says it is still linked to my old gamertag.

    changing gamertag does not change it on EA, even though they are still linked, it will display as your old gamertag name, i currently have 3 gamertags linked to my ea account too.
  4. Georges C. Win User

    When I changed my gamertag my ea that was says it is still linked to my old gamertag.

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Minikan, when it says you no longer have access to gamertag to unlink the account, does that mean you've lost access to your Microsoft account?

    If so, do you even know the email you used to create the account?

    Have you ever tried to get it back in any way?

    If you can give more details, I'll be waiting for your reply.
  5. Georges C. Win User

    When I changed my gamertag my ea that was says it is still linked to my old gamertag.

    Hello again, only the account owner can link or unlink accounts, even xbox support can't unlink an account for you.

    If you have access to your old Microsoft account you can remove the EA from your account, but for the EA it will still be linked.

    You can check the accounts that are linked to your Microsoft account by the link below, log in go to the Privacy Tab after you go down the page and search for Apps and Services, clicking will show you all the services that are linked to your account.

    https://account.microsoft.com/privacy
  6. Tezzerrific Win User

    When I changed my gamertag my ea that was says it is still linked to my old gamertag.

    simply changing gamertag does not affect EA linking, unless you have started out with a brand new microsoft account.

    normally if you change name on microsoft then you need to log into your ea account and change name there too (which is free to do)
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When I changed my gamertag my ea that was says it is still linked to my old gamertag.

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