when I buy a new puzzle it won't download. I have thousands of points and no new puzzles. ...

Discus and support when I buy a new puzzle it won't download. I have thousands of points and no new puzzles. ... in XBoX Games and Apps to solve the problem; when I buy a new puzzle it won't download. I have thousands of points and no new puzzles. HELP!! 564a0ec4-1b58-4742-88b8-f6a32682dfa6 Discussion in 'XBoX Games and Apps' started by matsumoose, Nov 21, 2016.

  1. matsumoose
    matsumoose Guest

    when I buy a new puzzle it won't download. I have thousands of points and no new puzzles. ...


    when I buy a new puzzle it won't download. I have thousands of points and no new puzzles. HELP!!

    :)
     
    matsumoose, Nov 21, 2016
    #1
  2. RingedSquid9319
    RingedSquid9319 Guest
    Can't download anything!!

    I have plenty of points. It lets me "buy" new puzzle groups, but it won't allow any downloads. It says "downloading", but nothing happens. Help!
     
    RingedSquid9319, Nov 21, 2016
    #2
  3. KenAdams241
    KenAdams241 Guest
    UPSET

    Why the hell are you asking me to download new puzzles when I have written at least TEN MESSAGES THAT I CANNOT DOWNLOAD along with thousands of others. Please get off your butt and help these thousands. HELLO, ARE YOU THERE? HELLO ! HELP ME !
    I HAVE FALLEN INTO PUZZLE HELL AND CANNOT GET OUT !
     
    KenAdams241, Nov 21, 2016
    #3
  4. PoorBadge97 Win User

    Puzzles won't download

    have not been apple to download any of my puzzles or new puzzles
  5. Reeta1972 Win User

    Getting new puzzles

    No error messages, but when I previously tried to download puzzles, I chose the set I wanted, hit buy for # coins or gold, and hit yes to go ahead knowing I couldn't cancel after I hit it. Then nothing happened. I hadn't tried to download puzzles from Microsoft
    Jigsaw before I tried it and it didn't work. The good news is that I just tried downloading a different set of puzzles, the cats, and it worked fine with no problems. I was hoping to be able to get the other ones, too, that I think were the architecture ones,
    but now I don't have enough coins. When ValuableNomad90 answered me, the person asked me to check updates. I noticed that the last update on the puzzles was Jan. 26. It was near the beginning of the new year that I tried to download the architecture puzzles.
  6. VigorousBear826 Win User

    Will not download new puzzle pks.

    I have been purchasing new puzzles for a while even though it deducts 'gold bars' it will not complete the download. It will download the free puzzles .
  7. MichArela Win User

    Microsoft jigsaw

    I have no idea? Their facebook page actively posts about new puzzles added, and I have seen that I can download new puzzles as well, so I would think yes?
  8. EarnedGolf98267 Win User

    New puzzles won't download.

    I have the Premium version and this still happens. I don't know who to contact about this. If anyone knows who I can contact, please let me know.
Thema:

when I buy a new puzzle it won't download. I have thousands of points and no new puzzles. ...

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